Assessing supply chain risks with the analytic hierarchy process: Providing decision support for the offshoring decision by a US manufacturing company

Abstract

The 3PL logistic providers influence directly the global performance of the supply chain and business management success. This provider selection involves a detailed and careful study of different criteria. However, although the selection procedure had been appropriate, it is very important to analyze the benefits, advantages and disadvantages that the providers offer to the company. Once the provider is selected, an evaluation is required to allow the company to monitor the provider performance.On the other hand, the supply chain risk management is an issue with huge importance, from the academic perspective and the practical orientation. According to the literature, one of the main risks is the operational risk. Considering these a multicriteria methodology is proposed to evaluate 3PL performance, given that the operational risk is considered into the whole company process. The proposed model is based in a FAHP and validated in a manufacturing Colombian company for a freight land transport provider.Keywords: Fuzzy Analytic Hierarchy Process; FAHP; Operational risk; Performance evaluation; 3PL Suppliers. ResumenLos proveedores logísticos 3PL tienen influencia directa en el desempeño global de la cadena de abastecimiento y en el éxito de la gestión empresarial. La contratación de estos proveedores involucra el estudio detallado y cuidadoso de múltiples criterios; sin embargo, aunque la empresa haya acertado en su proceso de selección, es pertinente que visualice los beneficios, ventajas y desventajas que el proveedor contratado le está aportando. Una vez seleccionado el proveedor, se considera que evaluar y hacer seguimiento del servidor 3PL podría generarle a la empresa un mejor conocimiento del desempeño que el proveedor aporta.Por otro lado, la gestión de los riesgos en la cadena de suministro es un tema que reviste gran importancia, tanto desde la perspectiva académica como desde la orientación práctica. Uno de los riesgos más importantes, de Fuzzy AHP for 3PL supplier's performance evaluation considering risk acuerdo con la literatura, es el riesgo operacional; en este sentido, se presenta una propuesta multicriterio para evaluar el desempeño de los proveedores 3PL, la cual involucra dentro de sus criterios el riesgo operacional asociado a la participación de dichos proveedores en las actividades de la organización. La metodología propuesta se fundamenta en la utilización del FAHP (Proceso Analítico Jerárquico) difuso y ha sido aplicada en una empresa manufacturera colombiana para uno de sus proveedores de transporte terrestre de mercancías, mostrando que dicho proveedor tiene un desempeño normal y que, por lo tanto, la compañía puede continuar contando con sus servicios.Palabras clave: Evaluación del desempeño; FAHP; Proveedores logísticos 3PL; Riesgo operacional. ResumoOs provedores logísticos 3PL têm influência direta no desempenho global da rede de abastecimento e no êxito da gestão empresarial. A contratação destes provedores envolve o estudo detalhado e cuidadoso de múltiplos critérios; porém,...

Development of a risk-oriented strategic sourcing (ROSS) framework for the construction and electronics manufacturing industries

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A hybrid approach based on ANP, ELECTRE and SIMANP metaheuristic method for outsourcing manufacturing procedures according to supply chain risks - Case study: A medical equipment manufacturer company in Iran

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