Assessing the Adoption of E-government Using Tam Model: Case of Egypt

ElKheshin, Sara Abdelsalam; Saleeb, Noha

doi:10.5121/ijmit.2020.12101

Cited by 33 publications

(26 citation statements)

References 23 publications

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“… Wu and Shen (2018) , for example, find that institutional trust (trust in an online accommodation provider) determines trust in a particular accommodation product. Consistent with the empirically supported role of institutional trust in predicting consumer attitudes and behaviour (e.g., Pavlou and Gefen, 2004 ; de Jonge et al, 2008 ; Ricci et al, 2018 ; Carfora et al, 2019 ; ElKheshin and Saleeb, 2020 ) and the importance of institutional trust in citizens’ overall sense of security ( Spadaro et al, 2020 ), we examined the role of institutional trust, expressed as trust in actors in the global economy (banks, IMF and corporations), in predicting the frequency of use of e-banking, online shopping and active online communication with providers of various services (giving feedback, evaluating products or services). Specifically, we expected that as:…”

Section: Introductionsupporting

confidence: 67%

Value Orientations and Institutional Trust as Contributors to the Adoption of Online Services in Youth: A Cross-Country Comparison

2022

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Internet usage data from around the globe show that adolescents are the most frequent Internet users, but mostly for leisure activities and maintaining social contacts. In the present study, we focused on Internet use for e-services, which could improve youth efficiency in the financial domain (responsible consumer behaviour) and bridge the online divide in youth. Specifically, we explored how societal constructs (namely, institutional trust and personal values) influence the use of the Internet for online shopping, e-banking and communication with providers of goods and services online. We used a representative sample of adolescents (N = 10.902) from 10 countries of Southeast Europe where a great variability in Internet use is present, and where the use of e-services is generally lower than the EU average. This also allowed for meaningful cross-country comparisons. We tested a structural equation model of values predicting the use of the Internet through institutional trust (including some relevant demographic variables such as settlement size, SES and Internet use frequency) which was grounded in social capital theory, cultural theory and Schwartz human values model. The model exhibited a good fit to the data but the strengths of regressional paths were rather modest. Looking into the cross-country stability of the model, however, revealed some notable differences: while the relationship between trust and use of the Internet for e-services was modest in some countries, the relationship was insignificant in other countries, where Internet usage is lower in general. This suggests that strategies aimed at leveraging e-services and digital technology potential in youth should also account for cultural specificities in the transitional economies and cultural settings with sub-optimal adoption of digital services.

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Section: Introductionsupporting

confidence: 67%

Value Orientations and Institutional Trust as Contributors to the Adoption of Online Services in Youth: A Cross-Country Comparison

2022

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“…Besides that, an optimistic or unfavorable attitude directly impacts the strength of the behavioral perceptions on the possible salient results. Over the past decade, several studies have integrated the TPB with TAM to capture more potential factors that affect users' behavioral intentions to use a particular technological product, including mobile banking (Alsamydai, 2014;Leiva et al, 2017), e-commerce (Fayad & Paper, 2015), e-government (Elkheshin & Saleeb, 2020;Nguyen et al, 2020), and e-learning (Al-Emran & Teo, 2020;Saleh, 2019).…”

Section: Theoretical Foundationmentioning

confidence: 99%

Factors Affecting the Intention to Use E-Wallets during the COVID-19 Pandemic

Ming

Jais

2022

GADJAH MADA INT. J. BUS.

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The COVID-19 pandemic has reshaped the lifestyle of Malaysians. The government has introduced various incentives to encourage contactless transactions. Malaysia has also expe- rienced a spike in e-wallet transactions during the COVID-19 pandemic. However, there is no consensus on the reasons behind the rapid increase in the usage of e-wallets. This study aims to fill a knowledge gap by incorporating government support, the perceived risk, and social influence as the potential factors affecting the use of e-wallets. Survey data were collated from 598 respondents using Google Forms and analyzed using covariance-based structural equation modeling (CB-SEM). The findings confirm that perceived usefulness, government support, the perceived risk, and social influence are positively related to the attitude toward the usage of e-wallets. This attitude is also positively related with the user’s intention of using the wallets. The outcomes of this study may assist policymakers to devise effective strategies that are able to capture the users’ intentions to use e-wallets during the COVID-19 pandemic. This study also recommends that the government increases the incentives to speed up the formation of a cash- less society. The related organizations should also enhance public awareness on the usefulness of e-wallets in preventing virus transmission.

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“…Sin embargo, de acuerdo con diversas investigaciones (ElKheshin, et al, 2020;Kofi, 2017;Xie, Song, Peng y Shabbir, 2016;Soneka, et al, 2020) se ha podido demostrar que la ciudadanía utiliza la tecnología solo sí su percepción en cuanto a diferentes factores es positiva, entre algunos de los factores que se han logrado identificar se encuentran que las plataformas web sean fáciles de usar, funcionales, seguras, confiables, también existe evidencia de la influencia de la edad, de las habilidades tecnológicas y hasta el conocimiento para el uso de la tecnología, entre otros factores más que favorecen en la toma de decisiones del ciudadano en pro de sus intereses, así que dependiendo de cada individuo es como varían los factores que afectan el uso de una tecnología.…”

Section: E-gobierno: Revisión De La Literatura E Importanciaunclassified

“…De hecho, estudios anteriores (Agata, 2018;Chan y Almaghalsah, 2020;Elkheshin et al, 2020;Xie, et al, 2017;Soneka y Phiri, 2019) sugieren que la percepción del ciudadano con respecto al e-gobierno es vital para su éxito y da como resultado un mejor comportamiento de uso de éste. Por lo cual, este estudio se basa en los factores del TAM como base de los dos elementos propuestos que se incorporan a este modelo que busca identificar la intención del uso, a los cuales se les ha denominado suficiencia y eficiencia.…”

Section: E-gobierno: Revisión De La Literatura E Importanciaunclassified

“…• Esta obra está bajo una licencia de Creative Commons Atribución-CompartirIgual 4.0 Internacional (CC BY-SA 4.0) https://creativecommons.org/licenses/by-sa/4.0/deed.es https://www.produccioncientificaluz.org/index.php/rvg Twitter: @rvgluz _______________Revista Venezolana de Gerencia, Año 26 No. 94, 2021 De hecho, diversos estudios como los de Carrera, et al, (2019), Elkheshin, et al, (2020), Xie et al, (2017), Soneka y Phiri (2019) (Cuadro 1), entre otros, han utilizado este modelo como elemento explicativo del uso del e-gobierno, en donde, estas dos variables dan forma y/o complementan un sin número de factores más que modifican la intención de uso de las plataformas de e-gobierno bajo condiciones específicas de cada nación, algunos estudios basados en el TAM también incluyen factores de la UTAUT (Teoría unificada de la aceptación y uso de tecnología).…”

Section: Pp 678-695unclassified

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E-Gobierno local en México en tiempos de Covid-19

Mora¹,

Valdés²,

Leon³

et al. 2021

RVG

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El objetivo del presente estudio fue determinar el efecto de los factores suficiencia y eficiencia de los sitios web de e-servicios a nivel municipal (local) en la intención de uso por parte de los ciudadanos. Para comprobar la hipótesis se aplicó una encuesta con 12 reactivos divida en tres bloques con preguntas diseñadas a través de una escala Likert de 5 grados, el análisis de datos se aplicó utilizando un análisis descriptivo, de regresión lineal y correlación de Pearson. El instrumento se aplicó a ciudadanos del Estado de Veracruz, México durante los inicios de la pandemia COVID-19. Los resultados indican que existe una correlación positiva entre los factores suficiencia y eficiencia con la intención de uso, permitiendo señalar que la perspectiva del ciudadano se ve motivada por la suficiencia y la eficiencia que le representan los sitios web de e-gobierno.

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Assessing the Adoption of E-government Using Tam Model: Case of Egypt

Cited by 33 publications

References 23 publications

Value Orientations and Institutional Trust as Contributors to the Adoption of Online Services in Youth: A Cross-Country Comparison

Value Orientations and Institutional Trust as Contributors to the Adoption of Online Services in Youth: A Cross-Country Comparison

Factors Affecting the Intention to Use E-Wallets during the COVID-19 Pandemic

E-Gobierno local en México en tiempos de Covid-19

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