Assessing the communication gap between AI models and healthcare professionals: Explainability, utility and trust in AI-driven clinical decision-making

Increasing acceptance of medical AI: The role of medical staff participation in AI development

“…Third, our results extend the group threat viewpoint by showing that speciesism was a boundary condition in the relationship between medical staff participation and AI anxiety. The majority of previous research haven’t explored whether social identity of AI affected user’s attitudes towards AI in the context of human-computer and human-AI interaction [21] , [60] , [84] , [85] . Meanwhile, scholar proposed that speciesism might influence the users’ attitudes of new technologies, which has not been confirmed yet [60] .…”

Expectation management in AI: A framework for understanding stakeholder trust and acceptance of artificial intelligence systems

“…A recent review of literature on AI in healthcare found that AI systems use has the potential to benefit physicians by relieving duties related to patient records and other administrative tasks, streamlining efforts of physicians through patient screening, advising patients on when to seek help, providing guidance to physicians on diagnosis and treatment options, and reducing medical error or unconscious bias [ 86 ]. Different stakeholders in healthcare systems have been shown to have diverse expectations of and opinions on challenges with the adoption of AI systems in healthcare [ 34 , 87 ].…”

“…This example of explainable artificial intelligence (XAI) is one in a growing area of research in the field of data science. Many methods are available for designers to employ [ [33] , [34] , [35] ], for example using visualization-based proxy models on top of black-box models can provide a visual model of the internal workings of the AI system, although they cannot be used with extremely complex models [ 36 ].…”

Attitudes towards Communication in Nursing Students and Nurses: Are Social Skills and Emotional Intelligence Important?

“…Communication between healthcare professionals and the patient is influenced by the healthcare professional’s model of care and is central to the health and disease process [ 1 ]. The bio-psychosocial model [ 2 , 3 ] maintains that patient-centred communication is essential to achieve better health outcomes [ 4 ], including greater involvement in treatment, improved quality of life and reduced use of health services [ 5 , 6 ].…”