Assessing the impact of COVID-19 on mental health providers in the southeastern United States

Slone, Henry; Gutierrez, Arianna; Lutzky, Caroline; Zhu, Demi; Hedriana, Hannah; Barrera, Janelle F.; Paige, Samantha R.; Bunnell, Brian E.

doi:10.1016/j.psychres.2021.114055

Cited by 15 publications

(23 citation statements)

References 24 publications

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“…Telemental health providers ( N = 472) completed a cross-sectional, web-based survey between February and March 2021. Emails were sent to TMH providers who used the Doxy.me telemedicine platform, sampling from which has shown to be consistent with mental health industry demographics ( 1 , 2 , 7 , 25 , 26 ). After providing electronic informed consent, providers completed a series of screening questions.…”

Section: Methodsmentioning

confidence: 99%

“…Coronavirus Disease 2019 (COVID-19) ignited a shift in mental health care from in-person to remote delivery. In response to the pandemic, studies estimate over 97% of mental health providers have adopted telemental health (TMH) to supplement or replace in-person care ( 1 , 2 ). Some mental health providers’ caseloads increased by 25–50% during the pandemic with patient surges as high as 6,558% ( 1 , 3 ).…”

Section: Introductionmentioning

confidence: 99%

“…Mental health providers were highly satisfied with telemedicine before the pandemic, despite its slow uptake ( 2 , 6 ). High satisfaction and benefits of TMH have been attributed to its convenience, the ability to reach more patients, and the opportunity for a better work-life balance ( 7 ).…”

Section: Introductionmentioning

confidence: 99%

“…The COVID-19 pandemic led to an abrupt transition from in-person care to TMH for most providers, making TMH less of a choice and more of a requirement to continue practicing ( 8 ). In a study conducted during the initial months of the pandemic, mental health providers practicing in the state of Florida believed they were still delivering high-quality care and communicating effectively with their patients despite the transition to TMH care ( 2 ). We are now years into the pandemic and it is unknown whether TMH providers remain satisfied with their capacity to conduct high-quality care.…”

Section: Introductionmentioning

confidence: 99%

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Perceptions of Telemental Health Care Delivery During COVID-19: A Cross-Sectional Study With Providers, February-March 2021

Wilczewski¹,

Paige²,

Ong³

et al. 2022

Front. Psychiatry

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The COVID-19 pandemic accelerated adoption of telemental health (TMH). Providers with limited TMH experience faced challenges during the rapid switch to remote patient care. We investigated TMH providers’ perceptions about remote care one year into the pandemic according to when providers adopted telemedicine (i.e., before vs. after March 2020) and how much of their caseloads were served remotely (i.e., < 50% vs. ≥ 50%). Between February–March 2021, 472 TMH providers completed a cross-sectional, web-based survey that measured perceived benefits and satisfaction with telemedicine, therapeutic alliance, patient-centered communication, eHealth literacy, multicultural counseling self-efficacy, and facilitating factors of using telemedicine. Providers who began using telemedicine before the pandemic reported having better training, task-related therapeutic alliance with patients, and ability to conduct multicultural interventions, assessments, and session management. Providers who served ≥ 50% of their caseload remotely reported greater satisfaction with their practice, stronger beliefs about the benefits of telemedicine, and greater perceived effects of telemedicine on alleviating the impact of COVID-19. There were no differences in reports of patient-centered communication nor eHealth literacy. In conclusion, providers who adopted TMH more recently may require additional training and support to successfully establish a working alliance with their patients, especially with multicultural aspects of care.

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Section: Methodsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Perceptions of Telemental Health Care Delivery During COVID-19: A Cross-Sectional Study With Providers, February-March 2021

Wilczewski¹,

Paige²,

Ong³

et al. 2022

Front. Psychiatry

Self Cite

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“…Since the start of the pandemic, the rate of anxiety or depressive disorders rose approximately 30% (Panchal et al, 2021). Psychologists take on more new patients and provide a greater frequency of appointments to their average patient (Slone et al, 2021). This is even more pronounced for patients with serious mental illness (Miu et al, 2020).…”

Section: Increased Clinical Demands and Burnout During The Pandemicmentioning

confidence: 99%

Peer Consultation: An Enriching Necessity Rather Than a Luxury for Psychologists During and Beyond the Pandemic

Miu¹,

Joseph²,

Hakim³

et al. 2022

J Health Serv Psychol

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The pandemic increased professional and personal demands on psychologists, resulting in higher levels of burnout and clinician isolation (Aafjes-van Doorn et al., 2020;Shklarski et al., 2021). Meanwhile, professional consultation is less available due to remote work and social distancing (Sasangohar et al., 2020). Without adequate consultation, psychologists' burnout and isolation may impair their ability to provide quality clinical care (Maslach & Leiter, 2016). Limited literature focuses on how to support psychologists during this unprecedented time. We discuss assessment tools to identify needs for peer consultation and effective consultation group strategies. Our case example of a peer consultation group demonstrates how peer consultation can support psychologists and mitigate the unique challenges throughout the pandemic.

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Mental Health Service Utilization and Disparities in the U.S: Observation of the First Year into the COVID Pandemic

Lin

Pham

Hser

2023

Community Ment Health J

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Assessing the impact of COVID-19 on mental health providers in the southeastern United States

Cited by 15 publications

References 24 publications

Perceptions of Telemental Health Care Delivery During COVID-19: A Cross-Sectional Study With Providers, February-March 2021

Perceptions of Telemental Health Care Delivery During COVID-19: A Cross-Sectional Study With Providers, February-March 2021

Peer Consultation: An Enriching Necessity Rather Than a Luxury for Psychologists During and Beyond the Pandemic

Mental Health Service Utilization and Disparities in the U.S: Observation of the First Year into the COVID Pandemic

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