Assessing the impact of information technology on firm performance considering the role of intervening variables: organizational infrastructures and business processes reengineering

Albadvi, Amir; Keramati, Abbas; Razmi, Jafar

doi:10.1080/00207540600767780

Cited by 86 publications

(56 citation statements)

References 48 publications

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“…On the one hand, empirical evidence suggests that IT can be used to improve the efficiency of for example knowledge management process (Tanriverdi 2005), process reengineering (Albadvi et al 2007), management processes (Radhakrishnan et al 2008) and supply chain processes (Bharadwaj et al 2007). On the other hand, there is the issue of IT being used to reinforce organisational control and facilitate power struggle based on Fountain's technology enactment theory (2001).…”

Section: It and Organisational Processmentioning

confidence: 99%

Towards a Contingency Resource-Based View of IT Business Value

Wiengarten

Humphreys

2010

Syst Pract Action Res

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Empirical research on the business value of IT has often been underpinned by the indispensable tenet of resource complementarity in the resource-based view (RBV) and the crucial concept of fit rooted in contingency theory. Increasingly, it has been recognised that IT needs to be integrated with other organisational factors to create business value. However, empirical studies differ in varying degrees from what organisational factors to be examined and their research findings, but also have been largely biased towards examining pairwise relationships between IT and organisational factors. This paper argues that IT is an integral part of a system of interrelated organisational factors and that a holistic approach is required to further understand when, how and why IT creates business value. After summarising what has been learnt from empirical studies of IT business value, this paper discusses the key conceptual issues of internal fit and resource complementarity as currently conceptualised and employed in the research domain. In order to continue advancing knowledge, this paper argues for and presents a contingency RBV to provide an alternative conceptualisation of IT business value. Essentially, the contingency RBV conjectures that the level of IT business value depends on the interaction of a whole system subject simultaneously to multiple moderators and mediators. Finally, this paper concludes with a discussion of the value of the contingency RBV and its implications for future research.

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Section: It and Organisational Processmentioning

confidence: 99%

Towards a Contingency Resource-Based View of IT Business Value

Wiengarten

Humphreys

2010

Syst Pract Action Res

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“…Contrary to neoclassical growth theory, endogenous growth theory contends that technological development reflects firms' and government's conscientious and diligent efforts (Romer, 1986(Romer, , 1990. Technological level thus is influenced by these decision makers' collective endeavors to continually introduce innovations to production systems that can result in either new products and services, new rules of doing business like mass customization and devolved manufacturing, or new capabilities to collaborate with other parties (Albadvi et al, 2007;Miozzo and Walsh, 2006;Jorgensen, 2009). …”

Section: It-leveraged Innovationsmentioning

confidence: 99%

The impacts of information technology on total factor productivity: A look at externalities and innovations

Chou

Chuang

Shao

2014

International Journal of Production Economics

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The impacts of information technology (IT) on total factor productivity (TFP) are assessed through an integrative framework of IT-induced externalities and IT-leveraged innovations. Based on network externalities and endogenous growth theory, our study aims to reconcile the seeming discrepancy between the recent observed evidence and the prediction by neoclassical growth theory. We argue that computerization has reshaped the competitive landscape into a network economy with IT-induced externalities that benefit not only IT purchasers but also other stakeholders. Moreover, IT is a platform technology that can leverage innovations to enhance the technological level of production process. Consequently, these two factors of IT-induced externalities and IT-leveraged innovations exert positive impacts on TFP, suggesting IT plays a more pivotal role than input consumption and accumulation that neoclassical growth theory assumes for IT. We use panel data from 30 Organization of Economic Cooperation and Development (OECD) countries over the period of 2000 to 2009 to empirically test hypotheses on this IT-TFP link. Implications are drawn from our findings for future research to measure IT's contributions at the macro level more accurately, and policymakers are urged to cultivate IT's positive impacts on TFP to help sustain long-term economic growth.

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“…La evidencia teórica sugiere que la forma en que se usen las TIC, tiene repercusiones en el desempeño de las organizaciones productivas (Alvadbi, Keramati, y Razmi, 2007). También hay estudios que demuestran que esta relación no es posible de comprobar, aunque los gerentes reconocen en la gestión de la información y las herramientas asociadas, la base para la construcción, diseminación y aplicación del conocimiento organizacional (Senge, 2004).…”

Section: Introductionunclassified

Uso y apropiación de la tecnología de información y comunicación: dos conceptos para la negociación internacional en organizaciones productivas

Bustamante¹,

Cano²

2013

Rev.esc.adm.neg

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Rev.esc.adm.negEl presente artículo, de reflexión pretende aclarar los conceptos de uso y apropiación de las tecnologías de información y comunicación en los procesos de negociación internacional de las organizaciones productivas. Para esto, se realizó un recorrido bibliográfico consignando las principales acepciones de los términos, integrados en una reflexión desde perspectivas semánticas y administrativas. Finalmente, se discute su significado en la práctica para argumentar que la realidad de la empresa se centra en el uso, en vez de la apropiación de TIC para la negociación internacional de las organizaciones productivas. Sobre este aspecto quedan amplios horizontes de investigación.

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Assessing the impact of information technology on firm performance considering the role of intervening variables: organizational infrastructures and business processes reengineering

Cited by 86 publications

References 48 publications

Towards a Contingency Resource-Based View of IT Business Value

Towards a Contingency Resource-Based View of IT Business Value

The impacts of information technology on total factor productivity: A look at externalities and innovations

Uso y apropiación de la tecnología de información y comunicación: dos conceptos para la negociación internacional en organizaciones productivas

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