2010
DOI: 10.1007/s12646-010-0013-6
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Assessing the impact of organizational communication on job satisfaction and job performance

Abstract: National Academy of Psychology (NAOP) India Psychological Studies (June 2010) 55(2): [137][138][139][140][141][142][143] Today organizations cannot exist without effective communication. The members of an organization communicate with potential customers and clients to create and develop the organization's products and services. Goldhaber (1993) used metaphors to explain the importance of organizational communication -communication is the lifeblood of the organization; the glue that binds the organization; the… Show more

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Cited by 85 publications
(68 citation statements)
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References 17 publications
(14 reference statements)
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“…Spector (1985) identified various facets that are significantly correlated with turnover intention, which is the best predictor of voluntary quitting behavior (Griffeth, Hom, & Gaertner, 2000). Certainly, the quality of communication is central to job satisfaction (Giri & Kumar, 2010). The lack of non-verbal and para-verbal cues and remote means make communication particularly challenging and consequently more vital in employee engagement (de Jong, Schalk, & Curseu, 2008;Robbins, Judge, Millett, & Boyle, 2013).…”
Section: Turnover Intentionmentioning
confidence: 99%
“…Spector (1985) identified various facets that are significantly correlated with turnover intention, which is the best predictor of voluntary quitting behavior (Griffeth, Hom, & Gaertner, 2000). Certainly, the quality of communication is central to job satisfaction (Giri & Kumar, 2010). The lack of non-verbal and para-verbal cues and remote means make communication particularly challenging and consequently more vital in employee engagement (de Jong, Schalk, & Curseu, 2008;Robbins, Judge, Millett, & Boyle, 2013).…”
Section: Turnover Intentionmentioning
confidence: 99%
“…However, later, the instrument was used in various studies within different organizational sectors in different cultures (Giri & Kumar, 2010;Liu, Borg & Spector, 2004;Watson, Thompson & Meade, 2007).…”
Section: The Present Studymentioning
confidence: 99%
“…Job Satisfaction Survey is one of the most frequently used job satisfaction instruments (Giri et al, 2010;Liu, et al, 2004;Watson et al, 2007;Yelboga, 2009). Yet, we hypothesize that some of the Job Satisfaction Survey's facets do not correspond teachers' job satisfaction dimensions well.…”
Section: The Present Studymentioning
confidence: 99%
“…Litwin & Stringer (2001) defined that organizational climate as a group of measurable characteristics that member could perceive directly or indirectly in the work environment and as a description of environmental factors, it could help researchers ascertain the effects of environment on employee motivation. Giri and Kumar (2007) acknowledged in an investigation that organizational climate had a significant effect on job satisfaction and work motivation. Ladyong's (2014) findings have implications on the role of administrators particularly in enhancing a positive school climate in order to motivate teachers to improve their work performance.…”
Section: Introductionmentioning
confidence: 99%