Assessing the impact of using instant messaging in eLearning on the performance of teaching and learning in higher education

Abstract

There are growing interests in improving teaching and learning performance through eLearning using specific emerging technologies in higher education. As a result, understanding the impact of using such technologies on the performance of teaching and learning is becoming important. This experimental study investigates the impact of eLearning using instant messaging on the performance of teaching and learning in higher education in developing countries. Pre-test and post-test surveys are used for collecting experimental data from participants to investigate the impact of using instant messaging on teaching and learning. Data analysis conducted quantitatively using SPSS reveals that eLearning using instant messaging improves teaching and learning. In particular, the use of instant messaging in eLearning is more effective than face-to-face teaching and learning with respect to the overall performance in the classroom. This leads to the conclusion that eLearning using instant messaging could transform teaching and learning in higher education in developing countries.

An empirical analysis of the impact of mobile instant messaging for collaborative learning during the Covid-19 lockdown in a rural-based university

“…These studies do not reveal the impact of instant messaging on collaborative learning in rural-based universities. The available literature focuses on semi-urban and urban universities (Bere & McKay, 2017). However, there is a lack of literature exploring the impact of MIM on collaborative learning in rural-based universities during the Covid-19 lockdown, which indicates a need to investigate this.…”