Assessing the impact of workplace bullying on nursing competences among registered nurses in Jordanian public hospitals

AL-Sagarat, Ahmad Yahya; Qan’ir, Yousef; AlAzzam, Manar; Obeidat, Hala; Khalifeh, Anas H.

doi:10.1111/nuf.12253

Cited by 29 publications

(34 citation statements)

References 36 publications

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“…Initially, a total of six studies (totalling 2,434 participants) that presented the NAQ‐R results as the sum of the Likert Scale item scores were included in the first meta‐analysis: Al‐Sagarat et al (2018), Cengiz, Demirbag, and Yiıldizlar (2018), Obeidat, Qan’ir, and Turaani (2018), Fang, Huang, and Fang (2016), Oh et al (2016b), Hickson, (2013). The Hickson (2013) study for the purpose of this investigation has been divided into two separate analyses for Magnet and Non‐Magnet Group.…”

Section: Resultsmentioning

confidence: 99%

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Bullying in nursing evaluated by the Negative Acts Questionnaire‐Revised: A systematic review and meta‐analysis

Serafin

Sak‐Dankosky

Czarkowska–Pączek

2020

Journal of Advanced Nursing

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Aims:To report a synthesis of the empirical studies that used the Negative Acts Questionnaire-Revised (NAQ-R) to assess bullying among nurses based on evaluation of the psychometric properties and use and usability of the instrument and identification of the variables associated with bullying.Design: Systematic review and meta-analysis. Data sources: Four databases were used in the literature search: PubMed, CINAHL, PsycINFO and Scopus. The search was limited to original publications describing results of empirical studies written in English or Polish and published in peer-reviewed journals between 2002 and 2018.Review methods: Two reviewers independently assessed eligibility, extracted data and conducted quality assessment. Based on the extracted data, three separate meta-analyses were conducted.Results: Thirty-one articles were included in the review, 13 of which were selected for meta-analysis. In studies where participants reported bullying (N = 19), its prevalence ranged from 17-94%. Variables most often associated with bullying were age, educational level and years of professional experience. Usability of this instrument in different countries was supported by a high reliability in each study. In two metaanalyses, which included 12 studies with mean NAQ-R and item scores, the heterogeneity of data was calculated as high and moderate respectively. Conclusion:The good quality of the NAQ-R in determining variables related to bullying is endorsed. Variables related to bullying identified in this review could be used to map out a model of a potential bullying victim for preventative measures. Impact:The NAQ-R is a useful and reliable tool for measuring bullying among nurses; however, there remains a strong need to assure that a verified, standardized and updated bullying taxonomy is used in future studies to ensure reliable and comparable data. A model of a potential bullying victim may help nursing directors foster a healthier workplace environment, thereby improving patient outcomes in the long-term. K E Y W O R D Sbullying, management, meta-analysis, nursing practice, systematic review

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Section: Resultsmentioning

confidence: 99%

“…The weekly working hours of nurses should, therefore, be carefully managed. Higher competence (Al‐Sagarat et al, 2018; Obeidat et al, 2018) was identified as one of the most significant predictors of decreased workplace bullying. Therefore, improving nurses’ competence may be an effective intervention for reducing bullying.…”

Section: Discussionmentioning

confidence: 99%

Bullying in nursing evaluated by the Negative Acts Questionnaire‐Revised: A systematic review and meta‐analysis

Serafin

Sak‐Dankosky

Czarkowska–Pączek

2020

Journal of Advanced Nursing

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“…Fourth, nursing managers and administrators should emphasize the professionalism needed in the workplace and actively support said professionalism. Further, workplace violence is related to job competency, and nurses with low competency are more susceptible to workplace violence (AL‐Sagarat, Qan'ir, AL‐Azzam, Obeidat, & Khalifeh, 2018; Berry et al, 2016). Therefore, newly graduated nurses may be a target for focused violence.…”

Section: Discussionmentioning

confidence: 99%

Exploring the influence of workplace violence and bystander behaviour on patient safety in Korea: A pilot study

Kim

2020

J Nurs Manag

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Aims To explore the influences of clinical nurses’ workplace violence and bystander behaviour on patient safety. Background Bystanders’ role in social violence affects the consequences of said violence; however, few studies have explored the relationship between workplace violence and patient safety among nurses working in clinical settings. Methods A cross‐sectional survey design was conducted using a structured questionnaire pertaining to workplace violence, bystander behaviour, patient safety culture and nurse‐assessed patient safety outcomes. The questionnaire was administered to 185 bedside nurses at a university hospital in a metropolitan city in Korea. Results A regression model with department, patient safety culture, workplace bullying, incivility and bystander behaviour explained approximately 34.0% of patient safety. Further, defending bystander behaviour, facilitating bystander behaviour, work‐related bullying and co‐worker incivility influenced the patient safety. Conclusion Being a facilitating bystander was a threat to patient safety, while being a defending bystander enhanced patient safety. Implications for nursing management The negative consequences of workplace violence on patient safety may be mitigated by colleagues’ reaction to violence; therefore, nursing policymakers should emphasize the role of positive bystanders as an organisational strategy against workplace violence.

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“…The WHO estimates that the global needs-based shortage of nurses and midwives will be over 9 million by 2030 3. An unhealthy work environment, including workplace bullying, has been reported as a reason that nurses leave the profession 3–6. Workplace bullying was first identified in the 1980s by the Swedish researcher Leymann, who defined it as an ongoing conflict in which the victim is subjected to one or more negative acts weekly over a period of at least 6 months 7.…”

Section: Introductionmentioning

confidence: 99%

“…Studies have also reported that unit specification plays a role 23 26 27. Nurses indicate that their main bullying sources are their managers/supervisor6 13 23 or nursing peers 28. In addition, this phenomenon is influenced by cultural factors and world region,29 30 which is why to create optimal intervention in bullying, studies must be conducted across countries 16…”

Section: Introductionmentioning

confidence: 99%

Prevalence of bullying in the nursing workplace and determinant factors: a nationwide cross-sectional Polish study survey

Serafin

Czarkowska–Pączek

2019

BMJ Open

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ObjectivesIn the present study, we aimed to investigate the prevalence of bullying among Polish nurses, and to identify the most common negative acts, as well as individual and work-related risk factors for workplace bullying.MethodsCross-sectional study designed using an online survey. The total study sample was 404 nurses, each having over 6 months of working experience. Data were collected using the Polish version of the Negative Act Questionnaire-Revised. Linear stepwise regression analysis and logistic regression analysis were performed to assess predictors of greater reporting of perceived workplace bullyingResultsBullying was experienced by 65.84% of participants. Perceived workplace bullying was associated with sex (p=0.043), age (p=0.003), seniority (p=0.006), number of working hours per week (p=0.010) and position (p=0.029). Logistic regression analysis with the dependent variable of bullying according to Leymann’s rigorous criteria revealed that the model could include four variables: age from 50 to 59, seniority of 11–15 years,>45 working hours per week and a bachelor’s degree in nursing.ConclusionsAn alarming percentage of nurses were victims of bullying. Among all variables included in the regression model, the most significant predictors of perceived workplace bullying were age, seniority, work overtime and bachelor’s degree education. Bullying prevention and improvement of well-being at work must be addressed as part of an overall strategy to deal with turnover.

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Assessing the impact of workplace bullying on nursing competences among registered nurses in Jordanian public hospitals

Abstract: To prohibit bullying behavior, nurse administrators have to construct a work environment that demonstrates respect and fairness and which is transmitted through nurses' communication pathways.

Cited by 29 publications

References 36 publications

Bullying in nursing evaluated by the Negative Acts Questionnaire‐Revised: A systematic review and meta‐analysis

Bullying in nursing evaluated by the Negative Acts Questionnaire‐Revised: A systematic review and meta‐analysis

Exploring the influence of workplace violence and bystander behaviour on patient safety in Korea: A pilot study

Prevalence of bullying in the nursing workplace and determinant factors: a nationwide cross-sectional Polish study survey

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