Assessing the Introduction of Mobile Banking in Jordan Using Technology Acceptance Model

Jaradat, Mohammed-Issa Riad Mousa; Twaissi, Naseem M.

doi:10.3991/ijim.v4i1.1057

Cited by 12 publications

(3 citation statements)

References 26 publications

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“…There is still a lot of room for advancement in mobile banking operations and services such account transfers, balance enquiries, bill payments, stop-payment requests, and some even offer online loan and credit card applications. Therefore, it is important to comprehend user acceptance of mobile banking and pinpoint the variables driving users' inclinations to use mobile banking [1]. Mobile payment is becoming more commonplace as mobile the organisation expands quickly.…”

Section: Literature Reviewmentioning

confidence: 99%

TRUST & SECURITY ISSUES IN MOBILE BANKING AND ITS EFFECT ON CUSTOMERS

2023

IRJMETS

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Mobile banking has revolutionized the way people manage their finances. However, the convenience of accessing bank accounts through mobile devices also brings security risks. Cybercriminals can gain unauthorized access to mobile phones, intercept personal information, and conduct fraudulent transactions. This has become a major concern for banks and customers alike. This summary outlines the risk of using mobile devices for payments as well as precautions that can be implemented. It discusses the various types of mobile banking frauds, such as phishing, malware attacks, and SIM swapping. The paper also covers the security measures that banks can implement, such as two-factor authentication, biometric authentication, and real-time fraud monitoring. Finally, the abstract emphasizes the importance of customer education and awareness about safe mobile banking practices. Overall, the paper provides insights into the challenges and solutions for securing mobile banking transactions.

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Section: Literature Reviewmentioning

confidence: 99%

TRUST & SECURITY ISSUES IN MOBILE BANKING AND ITS EFFECT ON CUSTOMERS

2023

IRJMETS

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“…Relevant studies confirmed that TAM was used as the core framework for analysis the acceptance of the mobile system. Many studies investigated users attitude on mobile technology through adoption of tools or consumer application such as mobile banking [44], google translation [45], e-learning in university system [46,47] and mobile commerce adoption via mobile applications [48]. TAM model also used for organization assessment for the evaluate e-commerce assessment for SMEs [49] and university assessment [50] in Thailand.…”

Section: Tammentioning

confidence: 99%

Innovative Mobile Application for Measuring Big Data Maturity: Case of SMEs in Thailand

Limpeeticharoenchot

Cooharojananone

Chanvanakul

et al. 2020

Int. J. Interact. Mob. Technol.

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A Big Data maturity model (BDMM) is one of the key tools for Big Data assessment and monitoring, and a guideline for maximizing the usage and opportunity of Big Data in organizations. The development of a BDMM for SMEs is a new concept and is challenging in terms of development, application, and adoption. This article aims to create the novel online adaptive BDMM via responsive web application for SMEs. We develop the BDMM API and a responsive web application for easy access via mobile phone. We developed a model by analyzing the factors impacting the success of implementing Big Data Analytics (BDA) in SMEs based on literature reviews. The model was verified by conducting a survey of 180 SMEs in Thailand, interviewed against four extracted domains. Then, the scoring and classified levels for the model was developed through Latent Class Analysis (LCA) to depict four levels of each domain and four final maturity levels to create an adaptive model. As the experimental results with 33 users including executive officers, managers, IT and data analytic officers .The user acceptance for our mobile application using TAM indicates that executive officers group and non-executive group satisfied perceived usefulness, perceived ease of use, and intention to use factor. Use cases of the application include SMEs monitoring for their Big Data Analytics capability for improvement, and the Government Agency providing proper support on SMEs’ level of competency.

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“…For instance, the mobile banking services such as M-Pesa (available in Africa), IMPS (Inter-Bank Mobile Payment Service) in India, bKash (available in Bangladesh), and STCpay (available in Saudi Arabia) have completely changed the way banks operate [6][7][8]. Mobile banking is also a dominant form of banking in Jordan [9,10]. MTV technology is used in mobile Fintech services in Bangladesh [11].…”

Section: Introductionmentioning

confidence: 99%

Adoption of More-than-voice Technology: The Role of Country Affiliation

Hossain¹

2023

IJETAE

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—Plethora of uses of mobile phones exist across the globe. The use of mobile phones beyond voice calls is known as the more-than-voice (MTV) technology. The widespread use of MTV technology is evident among the bottom of pyramid (BoP) around the world. The BoP represents a significant portion of the world population that not only can afford MTV technology but also can serve as a huge consumer base for services based on this technology. This study examines the factors affecting the acceptance of MTV technology by the BoP users and investigates whether their country affiliation plays a differing role in the adoption of the technology in the Indian subcontinent. Data were obtained from the Teleuse@BOP4 study. Partial least square (PLS) was performed to test the research model. The findings suggest that the perceived usefulness, ease of use, facilitating conditions, acumen to use, and propensity to use are the significant predictors of the adoption of the MTV technology. The findings also suggest that country affiliation plays a significant moderating role in the relationships between facilitating conditions and intention, and propensity to use and intention. This study then provides the practical and academic implications of both significant and insignificant findings. Keywords—More-than-voice technology, MTV technology, MTV services, consumer acceptance, technology adoption, country affiliation.

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Assessing the Introduction of Mobile Banking in Jordan Using Technology Acceptance Model

Cited by 12 publications

References 26 publications

TRUST & SECURITY ISSUES IN MOBILE BANKING AND ITS EFFECT ON CUSTOMERS

TRUST & SECURITY ISSUES IN MOBILE BANKING AND ITS EFFECT ON CUSTOMERS

Innovative Mobile Application for Measuring Big Data Maturity: Case of SMEs in Thailand

Adoption of More-than-voice Technology: The Role of Country Affiliation

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