“…The following factors were considered critical to the performance of an alternative supplier amid the COVID-19 pandemic: - level of buyer–supplier cooperation [ 65 , 66 ],
- delivery speed [ 37 , 38 , 39 , 40 ],
- company reputation [ 37 , 38 , 39 , 40 ],
- pandemic containment performance [ 43 ], and
- pandemic severity [ 43 ].
…”