“…A company's benefits and drawbacks as the result of a pursued strategy is represented either as a positive (that is ''+'', which identifies a perceived benefit) or a negative (that is ''-'', which indicates a perceived drawback). All the strategic actions pursued by the companies identified in this investigation were also identified in previous research (see, for example, Glemet and Mira, 1993;Halstead and Ward, 1995;Hoch, 1996;Miller, 1995;Montezemolo, 1997;Parker and Kim, 1995;Quelch and Harding, 1996).…”