Assessing tourism destination competitiveness: the case of Kazakhstan

Тлеубердинова, А. Т.; Салауатова, Динара; Pratt, Stephen

doi:10.1080/19407963.2022.2027954

Cited by 19 publications

(15 citation statements)

References 56 publications

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“…Research result can let us understand that aesthetics and performance expectancy were the most significant criteria, which will influence the willingness to use augmented reality application. Tleuberdinova et al [9] considered both internal and external factors to design tourism competitiveness indices. ey applied their indices to evaluate the destination competitiveness of Kazakhstan.…”

Section: Literature Reviewmentioning

confidence: 99%

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Evaluating Competitive Ability of Tourism Enterprise by Using MTP-MCDM Technology for Resource-Based Viewpoint

2022

Mathematical Problems in Engineering

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Tourism industry is an important industry for many countries because this industry can bring a lot of profit and worker opportunity. Tourism enterprise is the element in the tourism industry. Many scholars execute research to understand the compatibility of tourism enterprise. However, past research evaluates the compatibility ability of tourism enterprise based on tourism enterprise entire resource, but past research does not evaluate the compatibility ability of tourism enterprise in detail under consumers’ viewpoint. The goal of the work is to build the framework to evaluate the competitive ability of tourism enterprises based on tourism resource in each tourism destination. Based on this framework, tourism enterprise can understand its competitive ability in special tourism regions. Some advantages of the proposed method and future research should be taken over finally.

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Section: Literature Reviewmentioning

confidence: 99%

“…Step 14. Calculate the relative closeness of tourism enterprises Finally, the relative closeness of tourism enterprises can be calculated by formula (9). e rank of each tourism enterprise is A 2 > A 1 > A 3 > A 4 .…”

Section: Case Study and Detailed Analysismentioning

confidence: 99%

Evaluating Competitive Ability of Tourism Enterprise by Using MTP-MCDM Technology for Resource-Based Viewpoint

2022

Mathematical Problems in Engineering

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“…Social sciences are not an exception and especially the field of economics. Researchers have investigated competitiveness from a wide range of perspectives, including higher education competitiveness (Parasii-Verhunenko et al, 2020), sustainable competitiveness (Nadalipour et al, 2019), European competitiveness (Ketels and Porter, 2021), tourism competitiveness (Cibinskiene and Snieskiene, 2015;Tleuberdinova et al, 2022), regional competitiveness (Bahrami et al, 2022), and others.…”

Section: Introductionmentioning

confidence: 99%

Comprehensive Assessment of Enterprise Digital Competitiveness

Skvarciany,

Jurevičien&#

2024

Prague Economic Papers

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There are studies investigating a country's digital competitiveness; however, there is a lack of research examining digital competitiveness at the enterprise level. Hence, the current study aims at composing an enterprise digital competitiveness index (EDCI), which provides a possibility to assess the level of enterprise digital competitiveness and could be used by policymakers in the development of a strategy for transitioning to the digital economy. The CRITIC and COPRAS approaches are employed for the index construction. The criteria and subcriteria provided by Eurostat ( 2022) are used as antecedents of the EDCI. The results indicate that Nordic countries have reached the highest level of enterprise digital competitiveness. The mentioned countries' GDP per capita is in the top 5 among the EU countries, while the countries with the lowest GDP per capita show the lowest EDCI.

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“…Other authors recognise that these digital tools are essential to stimulate tourists' motivations and desires today (Pasquinelli et al, 2023;Panfiluk, 2023). Furthermore, some studies indicate that tourism establishments with modern, innovative and personalised tourism services improve service quality and customer satisfaction (Prima Lita et al, 2020;Tleuberdinova et al, 2022).…”

Section: Introductionmentioning

confidence: 99%

“…Furthermore, some studies indicate that tourism establishments with modern, innovative and personalised tourism services improve service quality and customer satisfaction (Prima Lita et al. , 2020; Tleuberdinova et al ., 2022).…”

Section: Introductionmentioning

confidence: 99%

How can tourism managers' happiness be generated through personal and innovative tourism services?

Robina-Ramirez,

Ortiz-de-Urbina-Criado,

Ravina-Ripoll

2023

EJIM

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PurposeThere has recently been much interest in analysing the creation of personalised tourism services and studying their effect on organisations. However, there still needs to be more work in analysing their effect on happiness and the role that emotions play in these processes. This paper aims to analyse, in the context of personalised and innovative tourism services, which factors can encourage and improve managers' happiness.Design/methodology/approachA model of analysis is presented with five variables: tourism managers' happiness (TMH), innovative personalised tourism services, internal factors: emotions (IFE), organisational factors (OF) and personal factors (PF). Eight hypotheses are proposed and tested with a structural equation model.FindingsThe results allow the authors to affirm that personalised technological advances applied to tourism services not only contribute to improving the happiness of hotel managers but also in generating emotions that contribute to improving their attitude towards the company.Research limitations/implicationsThis scientific work has some limitations. Firstly, this study was carried out exclusively in Spain due to the relevance of this country in the international tourism sector, according to the World Tourism Organisation. The results achieved in this research should be contrasted with other studies in other territories. Secondly, the interviews and surveys were carried out at specific time intervals. It has not led to problems of significant bias in the variance of the standard method. Therefore, it is desirable to undertake longitudinal or cross-sectional studies for future research. Thirdly, it is interesting to develop theoretical models that include other psycho-directive or leadership style constructs to determine whether they holistically enhance the subjective well-being of hospitality managers. Moreover, other types of factors of a social or strategic nature can be considered, which can positively or negatively impact the analysed variables. Finally, future research can deepen the empirical analysis of the relationship between managerial competencies and digital innovation from the perspective of happiness management. These findings would contribute to a greater cognitive understanding of the implications of personalised and innovative tourism services on hotel establishments' happiness and economic benefits.Practical implicationsThis paper shows the fundamental role of a happy leadership style in creating responsible, green and innovative environments in today's digital society. Furthermore, the happiness of tourism managers can contribute to the generation of high quality and excellent services that are in line with the principles of sustainable development.Social implicationsPersonalised technological advances applied to tourism services not only contribute to improving the happiness of hotel managers but also to generating emotions that contribute to improving their attitude towards the company. On the other hand, it has been observed that personalised and innovative tourism services generate positive effects at organisational, internal and personal levels. The following reflections are advanced: The development of internal factors such as the emotions of awe and gratitude or the generation of trust can enhance the happiness of tourism managers. The happiness of tourism business managers can be enhanced by developing OF such as smart-personalised tourism services and data protection. The happiness of tourism managers can be enhanced by the development of PF such as travellers' desires, expectations and needs, or other factors such as disposable income, health status or family situation.Originality/valueThis is the first empirical study that focuses on investigating how personalised and innovative tourism services affect managing happiness.

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Assessing tourism destination competitiveness: the case of Kazakhstan

Cited by 19 publications

References 56 publications

Evaluating Competitive Ability of Tourism Enterprise by Using MTP-MCDM Technology for Resource-Based Viewpoint

Evaluating Competitive Ability of Tourism Enterprise by Using MTP-MCDM Technology for Resource-Based Viewpoint

Comprehensive Assessment of Enterprise Digital Competitiveness

How can tourism managers' happiness be generated through personal and innovative tourism services?

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