Assessment of Mobile Device and SMS Use for Diet and Exercise Information Among Rural Mexican-American Adolescents

Collins, James; Champion, Jane Dimmitt

doi:10.1016/j.pedn.2014.03.020

Cited by 12 publications

(4 citation statements)

References 22 publications

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“…This study fully accepted the hypothesis (H1) of the study which states that that there is positive relationship between SMS customer service platforms and customer satisfaction at Edgars. These results are in line with the study findings by Collins et al, (2014) who also indicated that there is a significant positive relationship between SMS customer service platforms and customer satisfaction. These results were also confirmed and supported in the disconfirmation theory by (Szymanski et al, 2000).…”

Section: Relationship Between Sms Customer Service Platforms and Cust...supporting

confidence: 92%

The nexus between customer service platforms (SMS) and customer satisfaction in the retail clothing stores

Chiguvi

2023

IJRBS

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The study focused on the effectiveness of using (SMS) customer service platforms to meet customer satisfaction at Edgars stores Ltd in Zimbabwe. The main objective of the research was to measure the effectiveness of SMS customer service platforms on customer satisfaction. A causal research design was employed, and a simple random sampling technique was used in selecting the respondents. Questionnaires were used to gather data from a sample size of 357 consisting of 342 customers and 15 Edgars’ stores Ltd staff members. The data were analyzed using SPSS version 20 to determine the strength of the relationship and the moderating effect. The research findings from the hypothesis tests explored a significant and positive relationship between SMS customer service platforms and customer satisfaction. The study recommended the company use SMS customer service platforms for other promotional activities like sending bonus vouchers, news releases and advertisements. This will encourage more customers to shop hence improving market share. The SMS customer service platforms can also give after-sales services, personalized information, and birthday wishes. All these will increase customer satisfaction.

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Section: Relationship Between Sms Customer Service Platforms and Cust...supporting

confidence: 92%

The nexus between customer service platforms (SMS) and customer satisfaction in the retail clothing stores

Chiguvi

2023

IJRBS

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“…Studies also suggest that we could systematically give a crisis card after an SA with the emergency number of our unit on it. But considering the specific way adolescents use electronic communications, they could prefer another media, as developed in Mobil Health (Collins & Champion, 2014; Gibson & Cartwright, 2014). We could for example develop and evaluate strategies by using SMS or e‐mail to keep in touch with adolescent suicide attempters.…”

Section: Methodsmentioning

confidence: 99%

Recurrence of suicide attempt in adolescents lost to contact early by clinicians: The 10‐year REPEATERS cohort of French adolescents

Ligier

Guillemin

Angot

et al. 2015

Journal of Adolescence

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Losing contact with adult suicide attempters in the year after the suicide attempt (SA) increases the risk of recurrence. The situation with adolescents is unknown. We aimed to determine whether being lost to contact early (LCE) by clinicians is a risk factor of long‐term SA recurrence among adolescents and the associated factors. Data were collected 10 years after an index SA and a Cox model was used for analysis. Among the 249 SA patients included, 59 (24%) were LCE, the most important risk factor of SA recurrence up to 10 years (hazard ratio [HR] = 2.8 [95% confidence interval (95% CI) 1.4–5.5]; p = .016). Risk factors of being LCE were female sex (odds ratio [OR] = 2.9 [95% CI 1.1–8.2]; p = .009), a psychiatric comorbidity (OR = 2.2 [1.1–4.3]; p = .023) and no family history of suicide (OR = 2.1 [1.1–4.3]; p = .047). These results support the development of preventive actions early after an SA in an adolescent to maintain contact and care.

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“…SMS was also limited by access to these resources as costs of services resulted in short-term use. Modification of cognitive behavioral interventions for RMAA therefore included only the limited use of SMS for recruitment and retention of participants [ 42 ].…”

Section: Resultsmentioning

confidence: 99%

Development, Pre-Testing and Feasibility Testing of Multi-Component Interventions, Critical for Mental Health Promotion in Primary Care among Mexican-American Adolescents Living in Rural America

Champion

2023

Children

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Rural America is often viewed as bereft of social problems facing urban America. Rural families, however, experience stressors due to low employment rates, fewer educational opportunities, a relatively increased incidence of poverty and limited access to mental health care. These families are at increased risk for substance use, violence and associated psychological distress that occurs when failing to cope with stress. Rural children, experiencing these stressors and affected by barriers of culture, poverty and remote access to mental health care, are at higher risk for these negative health outcomes. The need for culturally appropriate intervention tailored to the target population, rural Mexican-American adolescent women, is consistently supported by evidence. A one-size-fits-all approach most likely will not effectively impact behavior and health outcomes. The fact that few studies evaluated effects of mental health interventions on multiple outcomes including substance use, violence, unintended pregnancy and STI is problematic given previously noted associations. Evidence is needed to evaluate associations between mental health interventions and these outcomes. This manuscript presents results of preliminary studies, conducted using a multi-method research approach for development, pre-testing and feasibility testing of interventions for rural primary care settings. This methodology is appropriate when dealing with the complexity of social phenomena. It provides a look at an issue from all angles and thereby the cultural context and perspective informing intervention development. These multi-component interventions are critical for mental health promotion among Mexican-American adolescent women living in rural America.

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Assessment of Mobile Device and SMS Use for Diet and Exercise Information Among Rural Mexican-American Adolescents

Cited by 12 publications

References 22 publications

The nexus between customer service platforms (SMS) and customer satisfaction in the retail clothing stores

The nexus between customer service platforms (SMS) and customer satisfaction in the retail clothing stores

Recurrence of suicide attempt in adolescents lost to contact early by clinicians: The 10‐year REPEATERS cohort of French adolescents

Development, Pre-Testing and Feasibility Testing of Multi-Component Interventions, Critical for Mental Health Promotion in Primary Care among Mexican-American Adolescents Living in Rural America

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