Assessment of the knowledge management project at Croatian polytechnics

Abstract

Original scientific paperThe main aim of this paper was to establish to what extent the knowledge management project has become a reality at Croatian polytechnics, and how far polytechnics have fulfilled their task. The analysis was based on the perceptions of polytechnic students. In the survey encompassing 818 respondents the emphasis was on the assessment of knowledge gained, and the process of knowledge transfer. The research results have indicated that there are several areas in which additional efforts must be undertaken in order to fully implement the knowledge management project. On the one hand, the obtained results can be used as a guideline for eliminating the noticed deficiencies; on the other, they can be the foundation for formulating future development strategies of Croatian polytechnics. The research also has a wider significance, insofar as the instrument that was developed can be applied to analyse the performance of any higher education system. Keywords: development strategy; knowledge management; polytechnics; project Ocjena projekta upravljanja znanjem na hrvatskim veleučilištimaIzvorni znanstveni članak Glavni je cilj ovog rada bio utvrditi u kojoj je mjeri projekt upravljanja znanjem zaživio na hrvatskim veleučilištima, te koliko su, u tom smislu, veleučilišta ispunila svoju zadaću. Analiza navedene problematike temeljila se na percepciji veleučilišnih studenata. U anketi, koja je obuhvatila 818 studenata, naglasak je bio stavljen na ocjenu stečenih znanja, odnosno procesa njihovog prenošenja. Rezultati istraživanja pokazali su da postoje brojna područja u kojima je potrebno učiniti dodatne napore kako bi se projekt upravljanja znanjem u potpunosti realizirao. Dobiveni rezultati mogu poslužiti ne samo kao vodilja za otklanjanje uočenih nedostataka, već također predstavljaju temelj za kreiranje budućih strategija razvoja hrvatskih veleučilišta. Istraživanje ima i šire značenje, budući da se instrument kojeg smo razvili može primijeniti sa svrhom analize uspješnosti funkcioniranja bilo kojeg visokoobrazovnog sustava.

A Comprehensive Review of Reverse Logistics in the Automotive Industry

“…Pisitsankkhakarn and Vassanadumrongdee [24] obtained from a survey analysis of 200 owners in Bangkok that product and price incentives can significantly increase consumers' purchase intention for remanufactured products. In terms of waste management, Tomasic et al [9] conducted questionnaires and interviews with the heads of leading brands of cars after sales in Croatia and found that they believe that more resources should be invested in customer awareness and staff education in order to better manage recycled parts. While the main barrier to the adoption of product return management among Malaysian car manufacturers investigated by Zailani et al [17] was closely related to the availability of resources to support product return activities.…”

“…Future researchers can consider environmental and social impacts when studying reverse logistics barrier factors. In papers considering product waste management, Tomasic [9] and Zailani [17] analyzed the perspective of retailers and manufacturers, respectively, and future research scholars can analyze the perspective of other firms in the supply chain network, such as suppliers and logistics companies for product return management.…”

Knowledge-Based Assessment Applied to Lean Brazilian Toyota Plants

“…The use of the Likert scale method -common during data collection -is found to be amenable to KM assessment. It captures the dimensions of interviewee perception about KM factors, which are precursors to KM performance (Armaghan & Renaud, 2017;Chawla & Saxena, 2016;Chen & Fong, 2015;Dukić, Kozina & Milković, 2015). Fuzzy methods have also been used in KM assessments, usually in factor validation, decision making processes, and performance improvement (Hesamamiri, Mahdavi Mazdeh, Jafari & Shahanaghi, 2015;Wang, Ding, Liu & Li, 2015;Lin, Chang & Lin, 2011).…”

A Statistical Model for Determination of the Type of Knowledge Management Approach Based on Organization Processes

“…Therefore, the management of such processes is system-oriented and their knowledge management approach is more likely to be explicit-oriented [13][14][15][16]. This is because non-routine processes are less predictable and documentable and their implementation is more based on the expertise and experience of people [17].…”