Assessment of the Socio-Demographic  Factors Associated with the Satisfaction  Related to the Childbirth Experience

Ahmar, Elie Al; Tarraf, Samir

doi:10.4236/ojog.2014.410083

Cited by 29 publications

(31 citation statements)

References 28 publications

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“…Although insignificant, postnatal mothers whose age was 25 and above were more likely to be satisfied with delivery service than below 25 (OR = 1.365; CI = 0.462–4.017), and homemakers were more likely to be satisfied than other occupations (OR = 1.807; CI = 0.679–4.810). This finding is consistent with the study done in Lebanon, which showed that patients who are older are more satisfied with the childbirth experience and unemployed mothers were more satisfied with the childbirth experience than employed mothers [ 2 ].…”

Section: Discussionsupporting

confidence: 92%

“…These findings are consistent with the findings of the study done in Oromia, showing that respondents who had no higher education were more satisfied than those who had diploma and above [ 16 ]. In contrast to this, the study done in Lebanon showed that women who reached college or more were more satisfied with the childbirth experience than women with an education of high school or less [ 2 ].…”

Section: Discussionmentioning

confidence: 99%

“…The quality of care received by mothers and babies in developing countries is often reported as poor [ 1 ]. Client satisfaction is an important indicator for assessment of the quality of care provided [ 2 ].…”

Section: Introductionmentioning

confidence: 99%

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Maternal Satisfaction on Delivery Service among Postnatal Mothers in a Government Hospital, Mid-Western Nepal

Panth

Kafle²

2018

Obstetrics and Gynecology International

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Background Maternal satisfaction is one of the most frequently reported outcome measures for quality of care, and it needs to be addressed to improve the quality and efficiency of health care during pregnancy, childbirth, and puerperium to provide quality maternal-friendly services. Objective To find out the maternal satisfaction on delivery service among postnatal mothers in a government hospital, Mid-Western Nepal. Method A descriptive, cross-sectional study was conducted in maternity ward of Bheri Zonal Hospital, Nepal. A total of 178 purposively selected postnatal mothers were interviewed face-to-face using semistructured interview schedules. Analysis and interpretation of the findings were done with the help of descriptive and inferential statistics. Results The study shows that majority (89.88%) of the mothers were satisfied with the delivery service. The level of satisfaction was higher in interpersonal and technical aspects (93.82%) of care than in informative aspects (91.57%) and health facility-related statements (91.01%). There was no statistically significant association between sociodemographic and obstetric characteristics and maternal satisfaction. Although insignificant, postnatal mothers who were illiterate were 2.710 times more likely to be satisfied than who were literate (p=0.475; OR = 2.710; CI = 0.343–21.4), also postnatal mothers up to primary level were 2.850 times more likely to be satisfied than secondary level and above (p=0.241; OR-2.850; CI 0.622–13.056). Also, in this study, postnatal mothers who were multiparous were 2.352 times more likely to be satisfied with the delivery service than primiparous (p=0.111; OR = 2.352; CI = 0.801–6.907). Majority (87.1%) of the mothers would like to receive delivery service next time in the same hospital. Conclusion Majority of mothers were satisfied by the delivery service. Care givers need to fully understand the expectations the mothers have and provide care that is consistent with those expectations. The health system should be devised to increase maternal satisfaction in the health institution and provide maternal-friendly service.

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Section: Discussionsupporting

confidence: 92%

Section: Discussionmentioning

confidence: 99%

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Maternal Satisfaction on Delivery Service among Postnatal Mothers in a Government Hospital, Mid-Western Nepal

Panth

Kafle²

2018

Obstetrics and Gynecology International

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“…Similar findings were reported in Serbian public hospitals [34] and Ghana, respectively [32]. Previous studies also found that mothers who experienced their last child birth by normal vaginal delivery were more satisfied [40,41]. On the contrary, in Ethiopia mothers who had gone through natural vaginal delivery were less satisfied with delivery care as compared to mothers who had cesarean section [31].…”

Section: Discussionsupporting

confidence: 82%

Are the urban poor satisfied with health care services for child delivery? Evidence from an Urban Primary Health Care (UPHC) Project in Bangladesh

Rahman¹,

Mizan²,

Safii³

et al. 2018

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Background. Patient's satisfaction with health care facilities and services is one of the indicators to assess quality health care. Objectives. This study was intended to assess the level of satisfaction with delivery care and its associated factors among the mothers who delivered their child at health facilities in the urban areas of Bangladesh. Material and methods. This was a cross-sectional study conducted among women aged 15-49 years having at least one child aged two years living in an Urban Primary Health Care Project area. A total of 3949 women were interviewed. A two-stage cluster sampling technique was adopted to select the participants. Multinomial regression analysis was carried out to identify the potential predictors of level of satisfaction with delivery care. Results. The analysis revealed that the women were least satisfied with accessibility and quality of services provided during delivery care. They were satisfied with availability, support services and interpersonal communication of the health facility. Multinomial regression analysis revealed that the satisfaction level among women who received post-delivery counseling from the non-poor catchment area was 6.98 times higher, compared to 5.88 times who received such counseling from the poor catchment area. However, women from poor families appeared to be highly satisfied with delivery care in the poor catchment area (p < 0.001). Conclusions.Although the study revealed that the women were satisfied overall with the delivery of care, there is still much work needed to be done in the area of providers' work quality, interpersonal communication such as behavioral issues, and accessibility to the health services.

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“…The women's birth satisfaction was positively associated with age, number of children, education level and income 18 . Those who had more personal control during childbirth 19 , more social support 20 , medical problems during labor 20 and low labor pain 19 showed higher birth satisfaction levels.…”

Section: Introductionmentioning

confidence: 93%

Psychometric properties of the hospital birth satisfaction scale: Birth in Brazil survey

Costa

Ribeiro

et al. 2019

Cad. Saúde Pública

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The objective of this study was to analyze the psychometric properties of the hospital birth satisfaction scale with data from the first follow-up interview of the Birth in Brazil survey. The 11 questions of the scale were asked by telephone up to six months after discharge in a stratified random sample of 16,109 women residing in all five regions of the country. The sample was randomly divided into two halves. Exploratory factor analysis (EFA) was applied to the first half in order to identify the scale’s factorial structure. The scree plot suggested the scale to be one-dimensional. The EFA demonstrated a good fit of the one-dimensional model. Factor loadings were greater than 0.5 for all items, except for the mean time transpired between leaving the home and arriving at the maternity hospital, which was excluded from the next analysis. The confirmatory factor analysis applied to the sample’s second half with the remaining ten items had a good fit and the factor loadings were > 0.50 with p-values < 0.001. The associations between birth satisfaction and the external variables, the mother’s education level (standardized coefficient = 0.073; p = 0.035), private insurance (SC = 0.183; p < 0.001) and having a companion at some point during the hospitalization for labor (SC = 0.193; p = 0.001) were all as expected. There was evidence of configural and metric invariance according to type of hospital (private or public) and type of delivery (cesarean or vaginal). These results showed that the hospital birth satisfaction scale in Brazil is a one-dimensional instrument composed of ten items.

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Assessment of the Socio-Demographic Factors Associated with the Satisfaction Related to the Childbirth Experience

Cited by 29 publications

References 28 publications

Maternal Satisfaction on Delivery Service among Postnatal Mothers in a Government Hospital, Mid-Western Nepal

Maternal Satisfaction on Delivery Service among Postnatal Mothers in a Government Hospital, Mid-Western Nepal

Are the urban poor satisfied with health care services for child delivery? Evidence from an Urban Primary Health Care (UPHC) Project in Bangladesh

Psychometric properties of the hospital birth satisfaction scale: Birth in Brazil survey

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