2022
DOI: 10.3390/su142416581
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Assessment of Wayfinding Performance in Complex Healthcare Facilities: A Conceptual Framework

Abstract: Wayfinding is considered to be one of the most demanding challenges to be performed by hospitals’ users. Wayfinding has been an interest among researchers from different fields, such as architecture, interior design, cognitive psychology, and facilities management, to name a few. Previous scholars have highlighted the need for a holistic framework taking into consideration both user and environmental factors. A narrative review of the literature was carried out to understand the full extent of the issue and ad… Show more

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Cited by 10 publications
(2 citation statements)
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“…Despite the improvements in the Malaysian healthcare system over the past few decades, the creation of a therapeutic environment design that supports the physical and psychological well-being of patients during treatment and the healing process over the long term remains a challenge [8]. Therefore, careful consideration should be given to the design of long-term medical tourism accommodations to ensure they meet the needs of their occupants and promote the well-being of tourists in Malaysia.…”
Section: Introductionmentioning
confidence: 99%
“…Despite the improvements in the Malaysian healthcare system over the past few decades, the creation of a therapeutic environment design that supports the physical and psychological well-being of patients during treatment and the healing process over the long term remains a challenge [8]. Therefore, careful consideration should be given to the design of long-term medical tourism accommodations to ensure they meet the needs of their occupants and promote the well-being of tourists in Malaysia.…”
Section: Introductionmentioning
confidence: 99%
“…With the expansion of the urban population, and thus the increased use of large and complex building spaces, wayfinding is very important for the citizens' everyday lives and travel [1][2][3][4]. Hospitals are large, complex, and multifunctional public places that are often comparable to mini cities [5][6][7][8]. The multifunctional nature of hospitals can increase the difficulty of wayfinding to some extent, which is a particular concern in large hospitals [6,[8][9][10].…”
Section: Introductionmentioning
confidence: 99%