Assessment Quality Risk Factors During the Construction Phase of the Biconsi Tower Project

Abstract

Project performance is assessed by various criteria. One of the typical triangle criteria used to assess the performance of any office building project is quality. However, office projects in Vietnam have faced numerous quality risks, particularly during their construction periods. This can cause the building projects behind schedule and over budget. As a result, identifying quality risk factors throughout the construction phase of office projects is essential. Therefore, this paper has applied the Analytical Hierarchy Process (AHP) method to prioritize critical risk factors affecting project quality during the construction phase of the Biconsi Tower project in Vietnam. The research results showed that the five top risk factors affecting the quality of the Biconsi Tower project with decreasing impact levels are as follows: (1) Inspection and acceptance work are not in accordance with regulations and procedures, (2) Lack of coordination between project stakeholders; (3) Poor quality design documents and drawings; (4) Poor construction methods; and (5) Poor quality input materials.

Management of defect claims in infrastructure projects in Sri Lanka

“…Also, if the construction claims are not adequately managed, it can result in project delays, increase project costs, undermine team spirit, and damage business relationships (Lin et al, 2016). Additionally, deterioration of the quality of the product to be delivered (Nguyen, 2022), loss of productivity, and reduction in investment profits also happen (Kikwasi, 2021). In the worst-case scenario, poor claims management may lead one party to bear the loss unfairly and eventually face insolence (Fazliani & Charoenngam, 2015).…”