2010
DOI: 10.1080/1573062x.2010.509437
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Attitudinal and socio-demographic effects on willingness to pay for water services and actual payment behaviour

Abstract: Citation: MUGABI, J. and KAYAGA, S., 2010. Attitudinal and socio-demographic effects on willingness to pay for water services and actual payment behaviour. Urban Water Journal, 7 (5), pp. 287 -300. ABSTRACTImproving revenue collection rates and minimising the levels of 'bad debts' is currently a top priority for managers of water utilities in low-income countries. This study used empirical data from a cross-sectional survey of 505 utility customers in eight urban centres in Uganda toshow that customer attitud… Show more

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Cited by 12 publications
(10 citation statements)
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“…A stratified random sampling strategy was adopted for creating representative samples of the designated area. Moreover, we chose to use face-to-face interviews with well-trained interviewers for the CV survey rather than telephonic interviews or e-mail, because such interviews provide the greatest scope for detailed questions and answers [13,14]. The well-trained interviewers are actually enumerators.…”
Section: Sampling and Survey Methodsmentioning
confidence: 99%
“…A stratified random sampling strategy was adopted for creating representative samples of the designated area. Moreover, we chose to use face-to-face interviews with well-trained interviewers for the CV survey rather than telephonic interviews or e-mail, because such interviews provide the greatest scope for detailed questions and answers [13,14]. The well-trained interviewers are actually enumerators.…”
Section: Sampling and Survey Methodsmentioning
confidence: 99%
“…The scant literature on nonpayment behavior suggests that there could be factors other than income constraints that can influence households to adopt nonpayment behaviors. For instance, Mugabi and Kayaga [] and Mugabi et al . [] present empirical evidence from Uganda suggesting that nonpayment intentions, which are related to actual nonpayment behaviors, are mainly based on the perceived control that a person has on performing bill payments, as well as on attitudes and social pressures.…”
Section: Introductionmentioning
confidence: 99%
“…Despite criticism about the method, which exists even today, the contingent valuation method (CVM) has gained widespread popularity, and there is now a large amount of documented evidence on the use of contingent valuation to derive the welfare assessment of environmental quality changes. Arrow, Solow, Leamer, Radner and Schuman (1993) provided cautiously optimistic view on the use of CVM for environmental valuation, which provided some reassurance for the Farolfi and Morardet (2008) for South Africa, Vásquez, Mozumder, Hernández-Arce and Berrens (2009) for Mexico, Mugabi and Kayaga (2010) for Uganda, and Ramajo-Hernandez and Saz-Salazar (2012) for Spain. As pointed out by many researchers, WTP for improved water services varies from site to site and even from time to time.…”
Section: Literature Reviewmentioning
confidence: 99%