Attributes influencing responsible tourism consumer choices: Sustainable local food and drink, health-related services, and entertainment

Abstract

Research background: This research focused on identifying attributes of tourism services which are guided by a responsible vision and which seek to achieve consumer satisfaction with products that respect sustainability principles. Responsible consumer choices were defined as those formed by an orientation toward sustainable local food and drink, health-related services, and entertainment. Purpose of the article: This research had two aims. The first was to create and validate a measurement scale assessing tourists' motivations with regard to three responsible tourism service dimensions. The second was to evaluate how tourists' responsible choices affect their satisfaction. Methods: The methodology included exploratory factor analysis, confirmatory factor analysis, and structural equation modeling to test the hypothesis developed based on a literature review. The convenience sample was made up of tourism service users. Findings & value added: The results include a broad measurement tool that can be applied in other fields of research to detect which variables influence consumer satisfaction. The proposed model incorporates significant determining factors, namely, key aspects affecting tourism service selection by clients focused on sustainability and responsible consumption. Based on a market orientation (MO) perspective, the findings contribute to the existing literature on stakeholder theory (ST) and dynamic capability theory (DCT). The value added comprises a better understanding of responsible tourism consumers' choices based on a three-part theoretical framework (i.e., MO, ST, and DCT).

Research on rural tourism environment perception based on grounded theory A case study of Beishan Village, Zhuhai City, Guangdong Province, China

“…Consequently, there is an urgent need for an in-depth exploration of how rural tourism environments are perceived. The tourism industry represents one of the fastest-growing economic sectors [ 24 ] and comprehending the perception dimensions of tourist groups towards the tourism environment holds paramount importance for fostering healthy and sustainable industry development [ 25 ].…”

Updating the tourism organizational assessment scale

“…Attractions are not at the forefront of crisis management research in the tourism sector, although destinations are built on attractions (Swarbrooke, 2002). The articles regarding resilience in tourism primarily focused on large hotels (Boto-García and Mayor, 2022; Kenny and Dutt, 2022;Salem et al, 2022), hospitality industry (Aigbedo, 2021;Alreahi et al, 2023;Hemmington and Neill, 2022;Zhu et al, 2023), tour operators (Do et al, 2022) and airlines (Belhadi et al, 2021;El Archi et al, 2023;Gallardo, 2023;Gavurova et al, 2023;Hegedűs et al, 2020;Wong et al, 2020). But measuring resilience is essential even in cases of attractions toward reducing risks and being better prepared for unforeseen events.…”