Audio vs chat: Can media speed explain the differences in productivity?

Lober, Andreas; Grimm, S.; Schwabe, Gerhard

doi:10.5167/uzh-61415

Cited by 3 publications

(2 citation statements)

References 21 publications

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“…Differences in the physical environment in the form of audio, audio visual and visual were considered to have different effectiveness from the user's point of view. 30,31 Research showed that the use of a physical audio environment increased productivity in terms of time and recipients' understanding of the message more than text or chat. 31 The increasing trend of video conferencing during a pandemic has resulted in a shift in people's satisfaction, who felt that they were more effective in using the audio-visual physical environment in the form of video conferencing rather than audio or text calls.…”

Section: Discussionmentioning

confidence: 99%

“…30,31 Research showed that the use of a physical audio environment increased productivity in terms of time and recipients' understanding of the message more than text or chat. 31 The increasing trend of video conferencing during a pandemic has resulted in a shift in people's satisfaction, who felt that they were more effective in using the audio-visual physical environment in the form of video conferencing rather than audio or text calls. 30 Some of the results in this study can support the theory presented by Jacobalis, 11 that age and education level were factors that influence a person's perception of health services.…”

Section: Discussionmentioning

confidence: 99%

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Assessment of factors influencing the patient's perception of teledentistry services

Oktaviani¹,

Dewanto²

2022

Scripta Medica

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Background/Aim: The trend of using teledentistry increased significantly during the pandemic. Many studies have analysed patients' perceptions of teledentistry, but no studies have examined the factors that influence these perceptions. Aim of this study was to determine the factors that influenced the patient's perception of teledentistry. Methods: This type of research was a descriptive analysis with a cross sectional design. A total of 170 respondents filled out a questionnaire containing sociodemographic data and statements with a Likert scale related to the five perceptual domains of teledentistry. The data were analysed for correlation test with SPSS and model test with SEM-PLS. Results: There were only two factors, namely age and level of education that appear as factors that affect the patient's perception with a correlation significance value of 0.001 for age and 0.005 for education. The value of the correlation coefficient was positive, which means that the higher the age and level of education, there was a greater tendency for perceived value to be more strongly agreed. These results were reinforced by the results of the coefficient values on the SEM-PLS model test which were positive and significant, namely 0.311. The results of the goodness of fit analysis in this study were in the moderate category with a value of 0.265. However, the imbalance in the number of respondents in each sociodemographic group makes the results of this study less representative. Conclusion: There was a significant positive correlation between the level of education and the perception of teledentistry. This means that the higher a person's education level, the better his perception of teledentistry. Age had a significant positive correlation and influence with the patient's perception of teledentistry.

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Section: Discussionmentioning

confidence: 99%