“…Although the area of concentration was medicine, most of these studies are related to cardiovascular diseases (TIWARI et al, 2022;LEE et al, 2022;NUSINOVISI et al, 2020), health implications as a result of COVID-19 (SANTANA et al, 2021;AKTAR et al, 2021;BAIERLE et al, 2020), clinical studies of patients (MAO et al, 2022;SHAH et al, 2022;MAO et al, 2022;WIE et al, 2022;ALFI et al, 2022;PATEL et al, 2022;JEN et al, 2021;SHIM et al, 2020;HUSSAIN et al, 2021;DEIF et al, 2021;VERMA et al, 2020;SHIM et al, 2021;CHO et al, 2019;KENDALE et al, 2018;ZHANG et al, 2019) and protein substances (AGRAWAL et al, 2021;SCHAEFER et al, 2021;WU et al, 2021;NORA et al, 2016). No work has been identified using a database similar to the case of this study related to demand management for telemedicine services.…”