“…As summarized in earlier work on these types of data (Stivers, 2002a, b), CA examines the social actions that interactants accomplish in and through interaction focusing on sequences of interaction (e.g., the delivery and reception of advice in British health visitors' interactions with first time mothers (Heritage & Sefi, 1992), the delivery and receipt of diagnoses (Heath, 1992;Pera¨kyla¨, 1998), and the delivery and reception of bad news (Maynard, 2003) rather than restricting analyses to isolated sentences or phrases (for a full discussion see Schegloff, in press). …”