Proceedings of the 2016 8th International Conference on Information Management and Engineering 2016
DOI: 10.1145/3012258.3012261
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Automatic Spoken Customer Query Identification for Arabic Language

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Cited by 2 publications
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“…Spoken file processing faces many challenges and opportunities when compared to written text processing [8]. One of the rarely studies on TID based on spoken Arabic language that uses ASR capabilities is done by [9]. They propose an approach that aims to form an automated taskoriented Arabic dialogue system which is capable of determining the topic of spoken question asked by telecom provider customers.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Spoken file processing faces many challenges and opportunities when compared to written text processing [8]. One of the rarely studies on TID based on spoken Arabic language that uses ASR capabilities is done by [9]. They propose an approach that aims to form an automated taskoriented Arabic dialogue system which is capable of determining the topic of spoken question asked by telecom provider customers.…”
Section: Literature Reviewmentioning
confidence: 99%