Up to now, biometric recognition
has shown significant advantages as to be considered a reliable solution for security systems in mobile environments. Nevertheless, due to the short lifetime of biometrics in mobile devices, a handful of concerns regarding usability and accessibility need to be covered in order to meet users’ requirements. This work is focused on analysing the usability and accessibility of a face recognition system used by visually impaired people, focusing on the time spent in the process, which is a critical aspect. Specifically, we cover different key questions including which kind of feedback is more useful for visually impaired users and beneficial for performance and how is the performance evolution in contrast with the time spent in the recognition. Our findings suggest that several parameters improve along with the time spent in the process, including performance. The audio feedback provided in real time involves also better performance and user experience than instructions given previously.