Availability and Quality of Web Resources for Parents of Children With Disability: Content Analysis and Usability Study

Buteau-Poulin, Anabel; Gosselin, C.; Bergeron-Ouellet, Andréa; Kiss, Jocelyne; Lamontagne, Marie-Ève; Maltais, Désirée B.; Trottier, Christiane; Desmarais, Chantal

doi:10.2196/19669

Cited by 11 publications

(14 citation statements)

References 39 publications

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“…Therefore, website evaluations commonly use a variety of methodologies, including measures of usability (SUS and task performance), self-reports (surveys), qualitative interview-based methods, or Google Analytics to investigate website behaviors (use and interaction) [ 44 - 47 ]. Similar to a recent study, we did not find published recommendations for procedures to conduct a review of a live website in a systematic manner [ 48 ]. A recent systematic review found that despite there being many published toolkits, very few were evaluated, and the authors concluded that this is an area where greater attention and rigorous methodology are needed [ 20 ].…”

Section: Discussionsupporting

confidence: 78%

Evaluation of a Digital Health Initiative in Illicit Substance Use: Cross-sectional Survey Study

Kershaw¹,

Birrell²,

Deen³

et al. 2021

J Med Internet Res

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Background The Cracks in the Ice (CITI) community toolkit was developed to provide evidence-based, up-to-date information and resources about crystal methamphetamine to Australians. Given the high rates of internet use in the community and the potential for misinformation, CITI has the potential to play an important role in improving knowledge and challenging misconceptions surrounding crystal methamphetamine. Objective This study aims to determine (1) whether the CITI toolkit is achieving its aim of disseminating evidence-based information and resources to people who use crystal methamphetamine, their family and friends, health professionals, and the general community and (2) examine the association between the use of CITI and the knowledge and attitudes about crystal methamphetamine. Methods A cross-sectional web-based survey, open to Australian residents (aged ≥18 years), was conducted from November 2018 to March 2019. People who had previously visited the website (referred to as “website visitors” in this study) and those who had not (“naïve”) were recruited. At baseline, knowledge, attitudes, and demographics were assessed. CITI website visitors then completed a series of site evaluation questions, including the System Usability Scale (SUS), and naïve participants were asked to undertake a guided site tour of a replicated version of the site before completing the evaluation questions and repeating knowledge and attitude scales. Results Of a total 2108 participants, 564 (26.7%) reported lifetime use of crystal methamphetamine, 434 (20.6%) were family/friends, 288 (13.7%) were health professionals, and 822 (38.9%) were community members. The average SUS score was 73.49 (SD 13.30), indicating good site usability. Health professionals reported significantly higher SUS scores than community members (P=.02) and people who used crystal methamphetamine (P<.001). Website visitors had significantly higher baseline knowledge than naïve participants (P<.001). Among naïve participants, knowledge scores increased following exposure to the website (mean 15.2, SE 0.05) compared to baseline (mean 14.4, SE 0.05; P<.001). The largest shifts in knowledge were observed for items related to prevalence, legal issues, and the effects of the drug. Stigmatizing attitude scores among the naïve group were significantly lower following exposure to CITI (mean 41.97, SE 0.21) compared to baseline (mean 44.3, SE 0.21; P<.001). Conclusions This study provides an innovative evaluation of a national eHealth resource. CITI is achieving its aim of disseminating evidence-based, nonstigmatizing, and useful information and resources about crystal methamphetamine to key end user groups and has received good usability scores across its target groups. Interaction with CITI led to immediate improvements in knowledge about crystal methamphetamine and a decrease in stigmatizing attitudes. CITI demonstrates the important role of digital information and support platforms for translating evidence into practice and improving knowledge and reducing stigma.

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Section: Discussionsupporting

confidence: 78%

Evaluation of a Digital Health Initiative in Illicit Substance Use: Cross-sectional Survey Study

Kershaw¹,

Birrell²,

Deen³

et al. 2021

J Med Internet Res

View full text Add to dashboard Cite

show abstract

“…Therefore, website evaluations commonly use a variety of methodologies, including measures of usability (SUS and task performance), self-reports (surveys), qualitative interview-based methods, or Google Analytics to investigate website behaviors (use and interaction) [44][45][46][47]. Similar to a recent study, we did not find published recommendations for procedures to conduct a review of a live website in a systematic manner [48]. A recent systematic review found that despite there being many published toolkits, very few were evaluated, and the authors concluded that this is an area where greater attention and rigorous methodology are needed [20].…”

Section: Comparison With Previous Workmentioning

confidence: 72%

Evaluation of a Digital Health Initiative in Illicit Substance Use: Cross-sectional Survey Study (Preprint)

Kershaw¹,

Birrell²,

Deen³

et al. 2021

Preprint

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BACKGROUND The Cracks in the Ice Community Toolkit (cracksintheice.org.au) was developed to provide, evidence-based, up-to-date information and resources around crystal methamphetamine to Australians. Given the high rates of Internet use in the community and the potential for misinformation, Cracks in the Ice has the potential to play an important role in improving knowledge and challenging misconceptions surrounding crystal methamphetamine. OBJECTIVE This study aimed to: 1) determine if Cracks in the Ice is achieving its aim of disseminating evidence-based information and resources to people who use crystal methamphetamine, family/friends, health professionals and the general community and 2) to examine the association between use of Cracks in the Ice and knowledge and attitudes about crystal methamphetamine. METHODS A cross-sectional online survey, open to Australian residents (aged 18+ years), was conducted from November 2018 to March 2019. People who had previously visited the website (website visitors) and those who had not (naïve) were recruited. At baseline, knowledge, attitudes and demographics were assessed. Cracks in the Ice website visitors then completed a series of site evaluation questions including system usability scale (SUS) and naïve participants were asked to undertake a guided site tour of a replicated version of the site prior to completing the evaluation questions and repeating knowledge and attitudes scales. RESULTS Of a total 2108 participants, 27% reported lifetime use of crystal methamphetamine, 21% were family/friends, 14% health professionals and 39% community members. Average SUS scores were 73.49 (SD 13.30) indicating good site usability. Health professionals reported significantly higher SUS scores than community member (P=.02) and people who use crystal methamphetamine (P<.01). Website visitors had significantly higher baseline knowledge than naïve participants (P<.001). Among naïve participants, average knowledge scores increased following exposure to the website (Mean = 15.2, SEM = 0.05) compared to baseline (Mean = 14.4, SEM = 0.05, P<.001). Largest shifts in knowledge were observed for items related to prevalence, legal issues and the effects of the drug. Stigmatising attitude scores among the naïve group were significantly lower following exposure to Cracks in the Ice (Mean = 41.97, SEM = 0.21) compared to baseline (Mean =44.3, SEM =0.21; P<.001). CONCLUSIONS This study provides an innovative evaluation of a national e-health resource. Cracks in the Ice is achieving its aim of disseminating evidence-based, non-stigmatising and useful information and resources about crystal methamphetamine to key end-user groups, and received good usability scores across its target groups. Interaction with Cracks in the Ice led to immediate improvements in knowledge about crystal methamphetamine, and a decrease in stigmatising attitudes. Cracks in the Ice demonstrates the important role of digital information and support platforms for translating evidence into practice as well as improving knowledge and reducing stigma.

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“…The responses collected from Quora [ 52 ] also suggested continuous changes in the features of the app so as to adapt it to the behavior of children with ASD during their different levels of development. This was supported by the study by Buteau-poulin et al [ 67 ], in which the authors recommended the regular update of information related to special education of children with disabilities that is available online. Participants from the Quora platform said that children can learn anything from digital devices even in cases where they tend not to look at the instructor during their class hours.…”

Section: Discussionmentioning

confidence: 84%

Development of a Mobile App to Improve Numeracy Skills of Children With Autism Spectrum Disorder: Participatory Design and Usability Study

Ntalindwa¹,

Nduwingoma²,

Karangwa³

et al. 2021

JMIR Pediatr Parent

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Background The use of information and communication technologies is transforming the lives of millions of people including children with autism spectrum disorder (ASD). However, the process of developing a user-friendly and effective mobile app needs to follow a complex standard protocol and culture-sensitive customization, and involves multiple sectors. This complex work becomes even more challenging when considering children with ASD in low- and middle-income countries as the users. Objective This study aimed to design and develop a more intuitive mobile app to improve numeracy skills of children with ASD in Rwanda and evaluate the usability of the app. Methods A participatory design approach was utilized in this study in which 40 children with ASD, 5 teachers, and 10 parents of children with ASD participated in focus group discussions (FGDs) and usability testing. A narrative literature review was performed to explore existing mobile apps and compare previous studies to design the questions for FGD and facilitate a framework for designing the app. The agile methodology was used to develop the mobile app, and the heuristics evaluation method was used to test and evaluate the usability of the initial version of the app to improve its functionalities. The interviews were recorded, transcribed, and analyzed following the guidelines of the qualitative narrative analysis (QNA) method. Results During the FGDs the respondents shared their need for a mobile app in teaching and learning numeracy for children with ASD and pointed to possibilities of integrating the mobile app into existing curriculum. Ten themes emerged from the FGDs and exercise of developing the mobile app. The themes were related to (1) teaching and learning numeracy for children with ASD, (2) planning and development of a mobile app for a person with ASD, (3) testing a mobile app, (4) strength of the developed app against the existing ones, (5) behavioral maintenance and relapse prevention, (6) possibilities to integrate the mobile app into the existing curriculum, (7) data protection for users, (8) social implications, (9) challenges in Rwanda, and (10) focus on future. Conclusions The community plays an important role in the planning, development, and evaluation of a mobile app for children with ASD. In this study, inputs from teachers and parents resulted in an optimally designed mobile app that can improve numeracy skills in children diagnosed with ASD to support the implementation of competency-based curriculum in Rwanda.

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Availability and Quality of Web Resources for Parents of Children With Disability: Content Analysis and Usability Study

Cited by 11 publications

References 39 publications

Evaluation of a Digital Health Initiative in Illicit Substance Use: Cross-sectional Survey Study

Evaluation of a Digital Health Initiative in Illicit Substance Use: Cross-sectional Survey Study

Evaluation of a Digital Health Initiative in Illicit Substance Use: Cross-sectional Survey Study (Preprint)

Development of a Mobile App to Improve Numeracy Skills of Children With Autism Spectrum Disorder: Participatory Design and Usability Study

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