Purpose -The purpose of this article is to present the results of a research study conducted to assess the perceptions and opinions of 100 staff working in libraries on the impact of using IT on library housekeeping operations and information services, in eight central university libraries in India. Design/methodology/approach -Data gathering tools used include questionnaire, observation and informal interviews with selected library professionals. Findings -Iinformation technology had a tremendous impact on the efficiency of library operations and the delivery of information services. Use of IT has facilitated networking and resource sharing, eliminated duplication of effort, improved the speed of operations, increased access to information resources and improved the quality of information services.
IntroductionRapid advances in IT have brought revolutionary changes in society and the impact of these changes is pervasive and affects all the spheres of human activities and institutions including libraries. Since the 1960s, libraries worldwide have been exploring new technologies as a means of providing better and faster access to the vast array of information resources and providing efficient information services to their users. Recent advances in IT have not only increased tremendously the ability to access, store and process information within the library but also have brought significant changes in the concept, organisation, functioning and management of library and information systems.Libraries have been using IT to computerise a wide range of administrative and technical processes, build databases, develop networks and provide innovative and intelligent information services. The widespread use of IT in libraries has created a profound impact on library operations, information resources, information services, and staff competences and expectations of users. This paper presents the results of a research study conducted in eight central university (CU) libraries to assess the perceptions of library staff and their opinions on the impact of using IT on library housekeeping operations and information services.