Awareness of the Saudi population about the role of the Emergency Rooms

Alhussain, Zead; Alghamdi, Mohammed; Ahmed, Rana Nabeel; Aldhban, Abdullah; Alghamdi, Abdulrahman A.; Alalyani, Naif

doi:10.24911/ijmdc.51-1568717752

Cited by 6 publications

(6 citation statements)

References 15 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…In addition, we found that the highest percentage of patients at the ED comprised the age groups of 15-29 and 30-44, respectively, at both crowding periods. This result is in agreement with the findings presented earlier [ 17 ], which showed that the largest percentage of patients visiting ED comprised middle-aged individuals. Furthermore, our study found that the percentage of Saudi patients present at the target government hospital was the highest in both crowding statuses.…”

Section: Discussionsupporting

confidence: 94%

“…These access blocks result in extended lengths of stay in inpatient departments and increased patient mortality [16]. In the Kingdom of Saudi Arabia, Alhussain et al [17] found that overcrowding was mainly caused by non-urgent visits to EDs due to insufficient community awareness of the ED's role and lack of access to primary healthcare services.…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Association between Emergency Department Overcrowding and Mortality at a Teaching Hospital in Saudi Arabia

Khubrani¹,

Al-Qahtani²

2020

TOPHJ

View full text Add to dashboard Cite

Introduction: Emergency Departments (ED) are highly important in hospital settings because they offer 24-hour professional assistance to patients in need of healthcare. However, ED overcrowding has started to become a global healthcare crisis, such that the patient capacity of EDs is no longer sufficient to meet patient demand. Aim: Thus, this study aimed to determine the relationship between ED overcrowding and the mortality rate of patients to draw the attention of decision makers in Saudi Arabia toward this issue, with the hope of ultimately attaining a solution to this problem. Methods: Using patients’ electronic health records that were stored in the Quadra Med system in 2018, we calculated the occupancy rates of the ED of a target teaching hospital at different quarters and associated those figures with the mortality rates for the same quarters. Results: Our results showed that there was no significant association between mortality rate and crowding status in the ED. Nonetheless, we recommend increasing public awareness and bed capacity at EDs in Saudi Arabia because overcrowded EDs can lead to adverse patient outcomes. Conclusion: The present study showed that the highest percentage (38%) of deaths that occurred during the overcrowded period were mostly of patients between 30 and 44 years of age, while patients between 60 and 74 years of age accounted for 36% of deaths. The current study also assessed patient triaging, revealing that the highest number of patients was associated with level four (62.7% of the total patients in the overcrowded ED) and level five (33.1% in the overcrowded ED) triaging. We also discovered higher levels of admission in the critical care unit during the ED overcrowding period compared with other periods.

show abstract

Section: Discussionsupporting

confidence: 94%

Section: Introductionmentioning

confidence: 99%

Association between Emergency Department Overcrowding and Mortality at a Teaching Hospital in Saudi Arabia

Khubrani¹,

Al-Qahtani²

2020

TOPHJ

View full text Add to dashboard Cite

show abstract

“…But there was no relationship with gender after adjustment to regression estimates. This is almost consistent with that of Alhussain et al, (2019).…”

Section: Discussionsupporting

confidence: 90%

Patient's expectations of emergency department care in Saudi Arabia: A cross-sectional study

Almulhim,

Al-Rajeh,

Al Dera

et al. 2023

View full text Add to dashboard Cite

Introduction: Patients of all categories come to the emergency room (ER) expecting the best treatment in the fastest amount of time. Nowadays emergency departments (EDs) no longer deal only with life saving patients. They are now the first point of contact for patients, not in the event of a catastrophe only. Aim: This study aimed to evaluate patients' expectations of emergency department care in Saudi Arabia and to explore emergency department patient expectations regarding staff communication with patients, wait times, the triage process and information management. Method: This is a cross-sectional study conducted among patients who visited EDs between March 2022 and May 2022 in Saudi Arabia. A self-administrated electronic questionnaire was distributed among the targeted patients. The questionnaire includes socio-demographic characteristics (i.e., age, gender, education, etc.) and perceptions toward emergency departments. Results: 1866patients met the inclusion criteria (54.6% females vs. 45.4% males). 38.7% were aged between 18 and 25 years. Almost 90% believed it is important or very important to have information about ER functions. In a multivariate regression model, having a bachelor's or higher degree, living in the western part of Saudi Arabia, knowing that some patients can be admitted to the ER before others and knowing that it is fair were the independent significant predictors of giving high importance to having information about ER functions. Conclusion: Patients with better education and perception of EDs are more likely to care about emergency department functions.

show abstract

“…Additionally, our results showed that respondents aged 26-35 years showed lower satisfaction with the clarity of information (B = -3.62 and P < 0.05), relationship with staff (B = -1.84 and P < 0.1), and overall satisfaction (B = -2.54 and P < 0.05). Some previous studies showed that age is an essential determinant factor in determining satisfaction levels, where older participants had lower levels of satisfaction [10,11,[20][21][22].…”

Section: Discussionmentioning

confidence: 99%

Patient Satisfaction With Quality of Care at the Kingdom of Saudi Arabia

Almass¹,

Aljohani²,

Alhaqbani³

et al. 2022

Cureus

View full text Add to dashboard Cite

BackgroundThe emergency department (ED) is the first contact of many individuals who require acute health services. This study was the first to be conducted among patients in different regions of Saudi Arabia to determine patient satisfaction with emergency healthcare services using the Arabic version of the Echelle de Qualité des Soins en Hospitalisation (EQS-H). MethodologyThis cross-sectional study was conducted among 2,997 patients admitted to the ED in different hospitals in different regions of Saudi Arabia. The study was based on a self-reported questionnaire validated to assess the satisfaction of patients with ED healthcare services called EQS-H. In this study, we used an Arabic version of the questionnaire. Statistical analyses were performed using R version 3.6.3. ResultsThe study was conducted among 2,997 patients (36.7% males and 63.3% females). Regarding region, respondents from the central region represented one-third of the sample (31.7%), followed by respondents from the western, eastern, and southern regions (24.1%, 16.9%, and 14.6%, respectively). Statistical analysis showed that the average percentage score for the clarity of information was significantly higher in the central region than in other regions and was lowest in the eastern region. Individuals aged 26-35 years (B = -2.54 and P < 0.05), male sex (B = -1.63 and P < 0.05), Saudis (B = -3.81 and P < 0.05), longer ED length of stay (LOS) (B = -2.19 and P < 0.001), worse perceived health state, and lower life satisfaction scale scores were significantly associated with lower levels of satisfaction with ED services. Perceived improvement is the strongest predictor of satisfaction. ConclusionModerate satisfaction levels were reported in both the clarity of information domain and relationship with staff domain among patients admitted to EDs in different regions of Saudi Arabia, with better results in the central region.

show abstract

Awareness of the Saudi population about the role of the Emergency Rooms

Cited by 6 publications

References 15 publications

Association between Emergency Department Overcrowding and Mortality at a Teaching Hospital in Saudi Arabia

Association between Emergency Department Overcrowding and Mortality at a Teaching Hospital in Saudi Arabia

Patient's expectations of emergency department care in Saudi Arabia: A cross-sectional study

Patient Satisfaction With Quality of Care at the Kingdom of Saudi Arabia

Contact Info

Product

Resources

About