The η transition form factor is reanalyzed in view of the recent BESIII first observation of the Dalitz decay η → γe + e − in both space-and time-like regions at low and intermediate energies using the Padé approximants method. The present analysis provides a suitable parameterization for reproducing the measured form factor in the whole energy region and allows to extract the corresponding low-energy parameters together with a prediction of its values at the origin, related to Γ η →γγ , and the asymptotic limit. The η-η mixing is reassessed within a mixing scheme compatible with the large-N c chiral perturbation theory at next-to-leading order, with particular attention to the OZI-rule-violating parameters. The J/ψ, Z → η ( ) γ decays are also considered and predictions reported.