Balancing tourism education and training

Zagonari, Fabio

doi:10.1016/j.ijhm.2008.03.006

Cited by 69 publications

(40 citation statements)

References 39 publications

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“…This diversity leads to a wide range of lesson curricula available at tourism education institutions. In addition, the curricular variations may be observed among tourism education institutions also within countries (Mayoka and Akama 2007;Amoah and Baum, 1997;Barrows and Bosselman, 1999;Dale and Robinson, 2001;Okumuş and Yağcı, 2006;Zagonari, 2009). …”

Section: Literature Reviewmentioning

confidence: 99%

“…Thus, satisfying the client depends on the attitudes, behaviors and skills of service providers and their managers (Little and Dean 2006;Rhodes 2006, Amoah and Baum, 1997, Zagonari, 2009, Christou, 1999 Especially, front-line employees are ''the first and only representation of a service firm'' (Hartline, Maxham, and McKee, 2000: 35). As tourism and hospitality businesses are people oriented (Lam, Zhang, and Baum, 2001) and labor intensive (Zagonari, 2009), employees are predominantly the first and only representation of firms. Having a skilled, enthusiastic, and committed workforce is regarded as being vital to the success of firms in the industry (Kusluvan and Kusluvan, 2000).…”

Section: Introductionmentioning

confidence: 99%

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A Study on Foreign Language Teaching Model for Undergraduate Programs in Tourism

Temizkan¹,

Temizkan²

2014

Elektronik Sosyal Bilimler Dergisi

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Referring to the fact that the tourism sector offers a lot of job opportunities tourism undergraduate programs have an important place in the tourism education system in Turkey.Due to the importance of foreign language (FL) skills in the tourism sector, it is necessary to revise foreign language teaching models of these programs. The purpose of the study is to determine the perceptions, expectations and suggestions of students and faculty members regarding the foreign language teaching models applied in undergraduate (4 years) tourism programs. A questionnaire form based on a comprehensive review of the relevant literature was developed, opinions of academic colleagues of the authors and experiences of the authors form the basis for this questionnaire, the research was conducted by personal interviews with the students . Results show that surveyed students have considered "concentrated FL teaching model" as the most effective and desired FL teaching model in bachelor's degree programs in tourism. Students' perceptions about the effectiveness of their programs have been differentiated depending on differences on applied FL teaching model in the programs. Keywords: Foreign Language Teaching, Tourism Education, Tourism, Preparatory Class, Tourism Bachelor's Degree Programs ÖzSektörde istihdam edilme fırsatı sağladıkları için lisans düzeyinde eğitim veren turizm programları Türkiye'nin turizm eğitim sisteminde önemli bir yere sahiptir. Turizm sektöründe sahip olunan yabancı dil bilgisine büyük önem verildiği için bu programların yabancı dil öğretim modellerinin gözden geçirilmesi gerekmektedir. Bu çalışmanın amacı öğrencilerin ve öğretim elemanlarının lisans düzeyinde turizm eğitimi veren programlarda uygulanan yabancı dil öğretim modelleri hakkındaki algılarını, beklentilerini ve önerilerini ortaya çıkarmaktır. Đlgili literatürün taranması, yazarların akademisyen meslektaşlarının görüşlerinin alınması ve yazarların deneyimlerine dayanarak bir anket geliştirilmiş ve öğrencilere yüz yüze görüşerek uygulanmıştır. Sonuçlar araştırmaya katılan öğrencilerin "yoğunlaştırılmış yabancı dil öğretim modelini" turizm lisans programlarında en etkili ve arzulanan model olduğunu düşündüklerini göstermektedir. Öğrencilerin, öğrencisi oldukları programların verimliliği hakkındaki algıları bu programlarda uygulanan yabancı dil eğitim sistemine göre değişmektedir.

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Section: Literature Reviewmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

A Study on Foreign Language Teaching Model for Undergraduate Programs in Tourism

Temizkan¹,

Temizkan²

2014

Elektronik Sosyal Bilimler Dergisi

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“…Moreover, tourism is a highly fragmented and multi-faceted industry; thus it is not impossible to grasp all aspects of this industry, and to put them in a systematic curriculum that will satisfy the needs of tourism employment markets, and that will cover the scope and breadth of the industry (Zagonari 2009). Although there has been much research on the interface between education and industry, few empirical studies test the extent and nature of such relationship (Peacock & Ladkin 2002).…”

Section: The Educational Outcomes and Employment Requirementsmentioning

confidence: 99%

“…Moreover, many executives in the hospitality industry have not developed programs that help students move ahead in an orderly way; so many tourism students (after they graduate) find themselves in tedious dead-end jobs, which do not require the education and training that they have received, and they do not see any prospects for advancement (Berger 2008). Many tourism employers do not recognize the importance of education; they have a complete lack of appreciation of tourism education and underlying theories, framework and concepts that should guide tourism as a major social and economic global phenomenon (Zagonari 2009). There is also a lack of well-established forums, which should encourage academic and practical based debates and discussions between educators and other concerned parties regarding tourism education and training programs (Mayaka & Akama 2007).…”

Section: The Educational Outcomes and Employment Requirementsmentioning

confidence: 99%

“…In some cases, students consider the tourism industry as a first step or a temporary occupation, the tourist industry is a refuge when job opportunities in other sectors are scarce. Small and large firms are strategically driven by these facts to choose tourism non-graduated or differently-from-tourism graduated employees (Zagonari 2009). On the other hand, tourism industry is often seeking cheap labor, while the educational institution is seeking a structured training experience for the student.…”

Section: The Educational Outcomes and Employment Requirementsmentioning

confidence: 99%

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The Non-Consonance between Tourism Universities’ Programs and the Needs of Tourism Employment in Jordan

Mustafa¹

2012

IES

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This paper aims at exploring the reasons behind the contradiction between the outputs of tourism educational programs in Jordanian universities and expectations of tourism employers from the perception of tourism private businesses (travel agents and hotels), also to make an evaluation of universities' educational outcomes. Seventy-nine tourism establishments filled a questionnaire that focused on evaluating the level of students graduating from universities; this was concerning their skills and knowledge besides the degree of communication between educational bodies and the industry. The results indicate a general weakness in these aspects; based on this, the paper presented suggested implications to improve the quality of educational programs in tourism departments at Jordanian universities.

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Professional Development Barriers and Benefits in a Tourism Knowledge Economy

Lyons

Young

Hanley

et al. 2015

Journal of Tourism Research

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This study investigates small to medium tourism enterprise (SMTE) owner–managers' intentions to seek professional development. SMTEs in a regional tourism destination were surveyed, and an exploratory factor analysis identified barriers to, and benefits of, professional development factors. Logistic regression analysis was used to predict SMTE owner–manager's intention to pursue professional development based on perceived benefits of and barriers to training factors, education level and business size. ‘Staff performance benefits’ and ‘time/cost barriers’ of owner–manager's intention to seek professional development opportunities for staff. ‘Business performance benefits’ predicted owner–manager's intentions to seek professional develop for themselves. Implications of the findings are discussed. Copyright © 2015 John Wiley & Sons, Ltd.

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Balancing tourism education and training

Cited by 69 publications

References 39 publications

A Study on Foreign Language Teaching Model for Undergraduate Programs in Tourism

A Study on Foreign Language Teaching Model for Undergraduate Programs in Tourism

The Non-Consonance between Tourism Universities’ Programs and the Needs of Tourism Employment in Jordan

Professional Development Barriers and Benefits in a Tourism Knowledge Economy

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