“…Finding the balance between visitor access, conservation and the protection of resources is an additional ongoing dilemma that managers of HVAs need to face (Carter & Grimwade, 1997;Leask, 2010;Li Wu & Cai, 2008;Timothy & Boyd, 2003), a dilemma which often includes a concern about commodification (Bunten 2008; Fyall & Rakić, 2006;Halewood & Hannam, 2001;Ho & McKercher, 2004). As a means of protecting conservation, some managers restrict access to heritage resources where excess visitor numbers may result in overcrowding or cause damage (Austin, 2002;Mason, 2005;Santana-Jiménez & Hernández, 2011).…”