Barriers and Facilitating Factors of Communication in Iranian Educational Health Care Centers: A Systematic Review

Kiani, Farhoush; Ahmadi, Aida

doi:10.5812/sdme.80871

Cited by 6 publications

(8 citation statements)

References 20 publications

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“…If there is not enough knowledge about these cases, communication will be impaired. Overall, the HCP should be in line with the clients culture (23). The results of Schinkel et al's research also showed that from the perspective of immigrant patients, it is very important to pay attention to cultural barriers.…”

Section: Discussionmentioning

confidence: 97%

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Communication barriers to education to referrals from the perspective of referrals to health centers and health care providers attendants in Kerman

Alizadeh

Iranpour

Mirafzali

2022

Preprint

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Introduction: One of the most important factors affecting the increase of clients' satisfaction is how health care providers (HCP) communicate with clients. On the other hand, different factors can hinder proper communication and thus education, which is one of the main tasks of HCP. Therefore, the purpose of this study was to investigate Communication barriers to education to referrals from the perspective of referrals to health centers (RHC) and HCP attendants in Kerman.Method: This descriptive-analytical study was conducted on RHC and HCP in 2021. Using a multi-stage sampling method, 162 HCP and 414 RHC were included in the study. Data collection tool was 2 researcher-made questionnaires. Data were analyzed using SPSS 16.findings: From the perspective of RHC and HCP, the most communication barriers were related to environmental and then socio-cultural factors. Among the demographic variables of HCP, level of education showed a significant relationship with the physical-psychological, verbal-non-verbal and informational domains. And in relation to RHC, a significant relationship was found between education and job in the socio-cultural field and environmental barriers(p <0.05).Conclusion: HCP faces a variety of barriers in educating people, most of which are related to environmental factors. Given the cost-effectiveness of education to the public, it is essential that planners and policymakers use strategies to eliminate environmental factors as well as the placement of indigenous HCP in health facilities to reduce communication barriers.

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Section: Discussionmentioning

confidence: 97%

“…Many studies have pointed to the role of environmental factors as barriers to effective communication (23,24). One prevalent barrier to communication is environmental noise.…”

Section: Discussionmentioning

confidence: 99%

Communication barriers to education to referrals from the perspective of referrals to health centers and health care providers attendants in Kerman

Alizadeh

Iranpour

Mirafzali

2022

Preprint

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“…Many studies have pointed to the role of environmental factors as barriers to effective communication. 21 , 26 One prevalent barrier to communication is environmental noise. Environmental noise, further defined as equipment- and staff-related noise, usually refers to any extraneous sounds within the operational environment, such as conversation, tools, alarms, and ambient sounds from machinery.…”

Section: Discussionmentioning

confidence: 99%

Communication barriers to education to referrals from the perspective of referrals to health centers and health care providers

Iranpour

Mirafzali

Borhaninejad

et al. 2022

Journal of Public Health Research

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Introduction: One of the most important factors affecting the increase of clients’ satisfaction is how health care providers (HCP) communicate with clients. On the other hand, different factors can hinder proper communication and thus education, which is one of the main tasks of HCP. Therefore, the purpose of this study was to investigate communication barriers to education to referrals from the perspective of referrals to health centers (RHC) and HCP. Method: This descriptive-analytical study was conducted on RHC and HCP in Kerman in 2021. Using a multi-stage sampling method, 162 HCP and 414 RHC were included in the study. The data collection tool was two researcher-made questionnaires. Data were analyzed using SPSS 16. Findings: From the perspective of RHC and HCP, most communication barriers were related to environmental and then socio-cultural factors. Among the demographic variables of HCP, level of education showed a significant relationship with the physical-psychological, verbal-non-verbal, and informational domains. And in relation to RHC, a significant relationship was found between education and job in the socio-cultural field and environmental barriers ( p < 0.05). Conclusion: HCP face a variety of barriers in educating people, most of which are related to environmental factors. Given the cost-effectiveness of education to the public, it is essential that planners and policymakers use strategies to eliminate environmental factors as well as the placement of indigenous HCP in health facilities to reduce communication barriers.

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“…Psychosocial abilities, known as life skills, refer to stabilizing an effective interpersonal relationship for assuming social responsibility, making decisions, and solving conflicts without resorting to actions harmful to the individual or others [ 1 ]. In health care field, medical students (MSs), tomorrow’s practitioners, are known to have daily direct/indirect interactions with colleagues, families, and health-care recipients [ 2 ]. Hence, MSs are required to get appropriate social skills [ 3 , 4 ].…”

Section: Introductionmentioning

confidence: 99%

“…Scientific data proved that staff who are skilled in communication are faced with fewer problems, make fewer errors, spend fewer resources, and handle difficulties more efficiently [ 8 ]. In contrast, failure in communication has adverse effects, such as increased rate of misdiagnosis, increased medical errors, patient dissatisfaction, and noncompliance with health care [ 2 ]. Some studies have demonstrated that inadequate information sharing and communication errors due to professionals’ hesitancy to speak-up lead to adverse patient outcomes [ 9–11 ].…”

Section: Introductionmentioning

confidence: 99%

Predictors of assertive behaviors among a sample of first-year Tunisian medical students

Cherifa

Saguem

Chelbi

et al. 2022

Libyan Journal of Medicine

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Assertiveness is a constructive interpersonal behavior alternative to manipulation and aggression. Medical students (MSs) have daily interpersonal interactions with colleagues, patients and families. Yet, communication deficiencies due to hesitancy to speak-up assertively lead to adverse patient outcomes. This study aimed to assess levels of assertive behaviors (ABs), and to determine its predictors within a sample of first-year Tunisian MSs. This was a cross-sectional survey including 125 first-year MSs from Tunisia. ABs were measured by the Rathus assertiveness scale. Potential independent predictors of AB were evaluated using the following questionnaires: Rosenberg self-esteem scale, interpersonal communication skills inventory short-form-36quality of life questionnaire, and general health questionnaire. In addition, some MSs’ characteristics were considered ( eg ; age, sex, living with family, assertiveness training, community work, personal medical field choice, smoking, and alcohol use). Univariate and multivariate analyses were performed. Among the 309 MSs, 125 (40.45%) responded to the survey. AB were found in 36.8% of MSs. Multiple linear regression models revealed that self-esteem global scores, sending clear messages, anxiety/depression and male sex were accountable for 31% in AB scores variance. Targeting self-esteem and interpersonal communication skills (sending clear messages) and identifying subgroups of students with anxiety/depression state would influence ABs.

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Barriers and Facilitating Factors of Communication in Iranian Educational Health Care Centers: A Systematic Review

Cited by 6 publications

References 20 publications

Communication barriers to education to referrals from the perspective of referrals to health centers and health care providers attendants in Kerman

Communication barriers to education to referrals from the perspective of referrals to health centers and health care providers attendants in Kerman

Communication barriers to education to referrals from the perspective of referrals to health centers and health care providers

Predictors of assertive behaviors among a sample of first-year Tunisian medical students

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