Barriers and facilitators of older adults’ use of ride share services

Bayne, Alycia; Siegfried, Alexa; Beck, Laurie F.; Freund, K

doi:10.1016/j.jth.2021.101055

Cited by 32 publications

(13 citation statements)

References 21 publications

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“…Other respondents noted a preference for having another individual in the vehicle to provide assistance, if needed, or social interaction and conversation. Research points to driver assistance and the opportunity for social interaction and conversation with drivers as facilitators of using ride share services among older adults [22], as is the opportunity to travel and socialize with friends [16]. Driver assistance may include a range of support, including door-through-door service, which is a preference of older adults who use ride share services and may be necessary for those with mobility challenges, health issues, or special needs [22].…”

Section: Discussionmentioning

confidence: 99%

“…Research points to driver assistance and the opportunity for social interaction and conversation with drivers as facilitators of using ride share services among older adults [22], as is the opportunity to travel and socialize with friends [16]. Driver assistance may include a range of support, including door-through-door service, which is a preference of older adults who use ride share services and may be necessary for those with mobility challenges, health issues, or special needs [22]. In terms of social interaction, older adults who use non-profit ride share services report having built friendships with their drivers [22].…”

Section: Discussionmentioning

confidence: 99%

“…Driver assistance may include a range of support, including door-through-door service, which is a preference of older adults who use ride share services and may be necessary for those with mobility challenges, health issues, or special needs [22]. In terms of social interaction, older adults who use non-profit ride share services report having built friendships with their drivers [22]. It is clear that human assistance and social connection are an integral and valued part of the ride share experience for older adults, and ride share services may need to account for these preferences when considering expanded use of FAVs, which eliminate the need for driver input.…”

Section: Discussionmentioning

confidence: 99%

“…The data presented in this paper were gathered as part of a larger qualitative study (Barriers and Facilitators of Older Adults' Use of Ride Share Services Study) conducted by NORC at the University of Chicago, with funding from the Centers for Disease Control and Prevention (CDC), to study the attitudes and beliefs of older adults towards using ride share services [22]. Using a qualitative research design, NORC collected primary data through interviews and focus groups with adults aged 18 and older.…”

Section: Methodsmentioning

confidence: 99%

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Older Adult Willingness to Use Fully Autonomous Vehicle (FAV) Ride Sharing

et al. 2021

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In the United States, older adults (age 65 and older) rely on private automobiles for transportation. For those who stop driving, access to alternative modes of transportation is important for health, wellbeing, mobility, and independence. This paper explores older adult willingness to use fully autonomous vehicle (FAV) ride sharing and the features or services of FAV ride sharing that would make them willing to take a ride. These data were gathered as part of a larger qualitative research study designed to explore the factors affecting older adult use of ride share services. For the larger study, we conducted 68 telephone interviews with older adults, and 10 in-person focus groups with 56 older adults, including individuals who both used and never used ride share services. We used a convenience sample recruited by study partners, including ride share and transportation services and a recruitment firm. The predominant thematic findings of the qualitative analysis included a desire for a proven safety record in terms of performance and technology, followed by dependability and accuracy of FAV ride sharing. Older adults’ concerns about FAV ride sharing included safety concerns and preferences for social interaction with drivers. Ride share services that use FAVs in the future may need to tailor transportation offerings for older adults to increase their willingness to use FAVS to support their mobility and social needs.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: Methodsmentioning

confidence: 99%

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Older Adult Willingness to Use Fully Autonomous Vehicle (FAV) Ride Sharing

et al. 2021

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“…If a person feels that travelling in a rideshare vehicle is safe, there is a higher likelihood they will travel in one. Similarly, in a study of older people and their willingness to use rideshare services, one factor that was recognised as being a barrier to use was concern relating to the driver, including fear of becoming a victim of crime, as well as concern about the driver's history, their use of alcohol or drugs and the possibility that they may drive whilst tired [10].…”

Section: Related Workmentioning

confidence: 99%

Parents’ Willingness to Allow Their Unaccompanied Children to Use Emerging and Future Travel Modes

et al. 2022

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This study investigated parents’ willingness to allow their unaccompanied child(ren) to use emerging and future travel modes (e.g., rideshare vehicles and automated vehicles). An online survey was completed by 631 Australian respondents (M = 39.2 years, SD = 10.5 years, Male: 36.6%) who reported that they currently lived with one or more children (17 or below). Approximately one-third (37.9%) of the respondents reported a willingness to allow their child to use a rideshare vehicle alone and more than half of the respondents (57.2%) reported a willingness to allow their child to use an automated vehicle alone. Respondents who expressed willingness to allow their child to use a rideshare vehicle alone were more likely to express a willingness to use an automated vehicle alone (79.1%) compared to respondents who were unwilling to use a rideshare vehicle (43.9%), χ2(1) = 75.158, p < 0.001, Phi = 0.345. Two separate logistic regression models revealed key similarities and differences related to respondents’ willingness to allow their unaccompanied child to use both transport modes. Respondents’ willingness to allow their unaccompanied child to use a rideshare vehicle was significantly related to their previous use of a rideshare vehicle with their child, having an optimistic view of technology, annual mileage, their aberrant driving behaviours, and their desire for route-control and assurance features within the rideshare vehicle, χ2(7) = 159.594, p < 0.001. Respondents’ willingness to allow their child to use an automated vehicle alone was significantly related to awareness of automated vehicles, education level, positive views towards technology, seeing technology to be innovative, and requirements for route control features within the automated vehicle, χ2(6) = 113.325, p < 0.001. Despite the potential for emerging or future travel modes to provide additional personal transportation options, these results suggest that Australian parents are unwilling to allow their unaccompanied child to use these modes of transport. These findings will have significant implications for transport planning, particularly in growing communities where pressures on parents to transport their child(ren) to activities and events with minimal adult supervision is increasing.

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