2019
DOI: 10.1186/s12912-019-0385-4
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Barriers to nurse–patient communication in Saudi Arabia: an integrative review

Abstract: BackgroundEffective nurse–patient communication is important in improving quality of health care. However, there are several barriers to nurse–patient communication in Saudi Arabia. This is attributed to the increasing number of non-Saudi expatriate nurses providing health care to patients. In particular, there are differences in culture, religion and language among non-Saudi nurses and patients. This integrative review aims to identify and synthesize quantitative and qualitative evidence on the current practi… Show more

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Cited by 80 publications
(90 citation statements)
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“…Communication also leads satisfaction in the workplace; it encompasses the distribution of information with, and among personnel (Hua & Omar, 2016). Communication satisfaction is demonstrated as the level to which a person is satisfied with different elements of organizational interaction including work knowledge, personal feedback, interdepartmental communication, horizontal communication, communication with supervisors, the communication climate, and media quality (Alshammari, Duff & Guilhermino, 2019;Andersson, 2018). Poor communication results in information asymmetry and often, workplace conflicts which exacerbate misunderstanding between employers and employees.…”
Section: Introductionmentioning
confidence: 99%
“…Communication also leads satisfaction in the workplace; it encompasses the distribution of information with, and among personnel (Hua & Omar, 2016). Communication satisfaction is demonstrated as the level to which a person is satisfied with different elements of organizational interaction including work knowledge, personal feedback, interdepartmental communication, horizontal communication, communication with supervisors, the communication climate, and media quality (Alshammari, Duff & Guilhermino, 2019;Andersson, 2018). Poor communication results in information asymmetry and often, workplace conflicts which exacerbate misunderstanding between employers and employees.…”
Section: Introductionmentioning
confidence: 99%
“…Effective communication is the core foundation of the therapeutic relationship between health workers and patients and is essential for Patient-cantered care. Patient-cantered communication enables the development of therapeutic relationships, which helps health care providers implement smart, sensitive and collaborative approaches to communicate with patients about treatment plans after discharge from hospital (39).…”
Section: Discussionmentioning
confidence: 99%
“…Barriers to effective and equitable healthcare can result from linguistic differences between patients and clinicians (1,2). While language barriers between providers and patients are a global phenomenon, the nature of these barriers is regionally varied (3). In the West, the language used by healthcare providers is typically the country's o cial language, such as English, French, or German.…”
Section: Introductionmentioning
confidence: 99%