Hearing health care has been described as predominantly biomedical in its approach, with an emphasis on technological interventions for hearing loss and a clinician-led style of practice. Emerging evidence suggests that these characteristicsall of which are hallmarks of a health care system designed to address acute, rather than chronic, conditionsmay contribute to low rates of hearing help-seeking and hearing rehabilitation uptake and use among older adults. The overall aim of this research was therefore to investigate the applicability of a chronic care model of service delivery to hearing health care, with a focus on the complementary roles of self-management (individuals managing their hearing loss) and self-management support (audiologists supporting individuals to manage their hearing loss).The research utilised a mixed methods approach within the theoretical frameworks of the Chronic Care Model and the World Health Organization's International Classification of Functioning, Disability and Health. The first three studies focused on self-management from the perspective of older adults with hearing loss. A total of 91 adults between the ages of 51 and 85 were assessed with the Partners in Health scale and the Cue and Response interview, two validated tools for measuring chronic condition self-management from the Flinders Chronic Condition Management Program™. The first study aimed to determine whether the assessment tools could be successfully adapted for audiological use and whether they yielded clinical information that was not currently being gathered with existing tools in the standard audiological test battery. Seven pilot participants provided iterative feedback on the wording of the tools in the initial modification process.An analysis of data from 30 further participants, all of whom were current recipients of hearing health care, revealed that the modified tools provided novel clinical information and enabled the identification of clients who were self-managing well in one area but not in another (e.g. wearing hearing aids consistently, but not coping emotionally with the hearing loss). The capability of the Partners in Health scale and the Cue and Response interview to selectively identify areas of self-management strengths and weaknesses led to the second study. The chronic condition literature conceptualises self-management as a multidimensional construct; the second study aimed to determine to what extent this holds true in the context of hearing rehabilitation. Exploratory factor analysis conducted on the iii self-management data from 62 participants revealed three domains of hearing loss selfmanagement: (1) Knowledge (knowing about hearing loss and one's rehabilitation options); (2) Actions (adhering to treatment, participating in shared decision-making, accessing services and resources, attending appointments, and monitoring for and responding to changes in hearing and functional status); and (3) Psychosocial Behaviours (managing the effects of hearing loss on one's social life and emotional w...