Barriers towards Open Government Data Value Co‐Creation: An empirical investigation

Abstract

Whilst extant literature on Open Government Data (OGD) focuses upon value creation and innovation, there is scant emphasis upon the Value Co‐Creation (VCC) that might result with the engagement of the public sector agencies and the users at large. The present study seeks to appreciate the barriers towards OGD VCC by adopting a qualitative research methodology wherein interviews are being conducted with key personnel manning the OGD initiatives in Brazil. Impediments veering around VCC may be counted the internal, social and cultural and data factors. Findings from the present study lend credence to the fact that a systematic strategizing is important for the success of OGD VCC lest Value Co‐Destruction (VCD) happen. From a developing country's perspective, the present study acts as a sounding‐board for bearing in mind the caveats deduced vis‐a‐via the success of the VCC processes.

Value co‐creation (VCC) and value co‐destruction (VCD) via open government data (OGD): Empirical case of Tanzania

“…The range of domains covered by the OGD is broad covering space, agriculture, economy, law, environment, transport, education and the like (Ubaldi, 2013) and innovation thereby refurbishing the products and services on a standalone or a collaborative basis. As such, VCC occurs when users assume an active and collaborative role and co‐create value with creators/suppliers throughout relational exchanges, engaging in the entire service value chain (Prahalad & Ramaswamy, 2004; Wiedenhoft et al, 2023; Yi & Gong, 2013). Therefore, on the one hand, the professionals and citizens are able to draw inferences post‐analysis of the OGD via statistical measures, it is also feasible for the stakeholders to collaborate with each other‐the so‐called OGD VCC process (Casiano Flores et al, 2022), and, the reverse is called OGD VCD should there be opposite or uncalled for outcomes from the collaborative pursuits (Haustein & Lorson, 2023).…”

“…VCD is related to the failure of VCC. It occurs due to insufficient resources, malfunctioning technologies, behavioral conflicts, among others (Surachartkumtonkun et al, 2015; Wiedenhoft et al, 2023). OGD VCD may also be attributed to the failure on the part of the government agencies and those heading and managing the OGD initiative because without a sustained mission‐oriented leadership, OGD initiatives as also the rudimentary and ill‐developed VCC pursuits are likely to fall apart.…”

“…However, there are cases when the untoward results are obtained and there results Value Co‐Destruction (VCD). Extant literature covering the OGD VCC is scarce but that on the OGD VCD is only emerging (McBride et al, 2019; Wiedenhoft et al, 2023). Therefore, it falls in place to understand the contours of OGD VCC‐VCD process in more detail.…”

Identification of Public Service Logic (PSL) and Public Service Motivation (PSM) elements in Open Government Data (OGD) initiatives

“…VCD is related to the failure of VCC. It occurs due to insufficient resources, malfunctioning technologies, behavioral conflicts, among others (Surachartkumtonkun et al, 2015;Wiedenhoft et al, 2023). Table 6 demonstrated the codes identified and related to the VCD category.…”

“…VCC occurs when users assume an active and collaborative role and co-create value with creators/suppliers throughout relational exchanges, engaging in the entire service value chain (Prahalad & Ramaswamy, 2004;Wiedenhoft et al, 2023;Yi & Gong, 2013). Table 6 presents the points identified in the interviews that contribute to VCC.…”