2017
DOI: 10.1515/jeb-2017-0008
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Becoming a Hidden Champion: From Selective use of Customer Intimacy and Product Leadership to Business Attractiveness

Abstract: This paper sheds light on factors that support SMEs becoming market leaders on an international scale. Specifically, it studies the hidden champion type of companies, defined as SMEs that hold market leadership in narrow business segments on a regional or wider international scale. The market positioning of hidden champions is defined subjectively by CEOs in such a way that they create a high level of business attractiveness. This explorative study reveals that product leadership and customer intimacy are two … Show more

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Cited by 11 publications
(2 citation statements)
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“…As Simon (2012), Rant and Cerne (2017) and Rammer and Spielkamp (2019) stress hidden champions' reliance on customer intimacy and proximity, we hypothesize: H3. INMLs tend to apply informal customer lock-in mechanisms to continue doing business with them.…”
Section: Customer Lock-in Hypothesismentioning
confidence: 99%
“…As Simon (2012), Rant and Cerne (2017) and Rammer and Spielkamp (2019) stress hidden champions' reliance on customer intimacy and proximity, we hypothesize: H3. INMLs tend to apply informal customer lock-in mechanisms to continue doing business with them.…”
Section: Customer Lock-in Hypothesismentioning
confidence: 99%
“…Con el objetivo de poder identificar fórmulas de respuesta basadas en los modelos de negocio presentes en el sector, tomaremos como elemento teórico de referencia o modelo el del campeón oculto (Simon, 2009). Esta figura representa una de las posibles respuestas, contemplando, tanto la necesidad de innovación como al vínculo con la región /ecosistema (Angulo Garzaro & Angulo Garzaro, 2019;Kamp & Murciego, 2020;Rant & Cerne, 2017).…”
Section: Introductionunclassified