“…As a result, patients are now more inclined to seek out high-quality information, treatment options, and personalized services (Phillimore et al, 2019). The predictors of healthcare utilisation are age, educational attainment, household size, residence status, chronic ailment among household members (Chavez-Lindell, 2022); household income such as wages, remittance, pension, and grants (Mhlanga and Hassan, 2022) and behavioural risk factors like consumption of smoking or alcohol (Megbowon et al, 2022). The utilisation of healthcare services is a significant measure of healthcare access, with the accessibility being distinguished by a disparity between urban and rural areas (Cohen et al, 2017).…”