Behind the scenes of a crowdmapping tool design and implementation: Guidelines for participatory mapping practices in a multicultural environment

Abstract

This study addresses the gap in knowledge regarding effective design practices for crowdmapping in participatory mapping, considering the diverse agendas, expectations, and needs of stakeholders. Through interviews and analysis of a crowdmapping project, we developed a roadmap and guidelines to inform the design process of a web-based crowdmapping tool. Unlike traditional approaches that focus on end-user evaluation, our paper explores the perspectives of facilitators and developers involved in the participatory process. By understanding their motivations and perceptions, we can plan and design user-friendly tools that meet the requirements of all stakeholders in participatory mapping.