Benchmarking and business paradigm shifts

Dervitsiotis, Kostas N.

doi:10.1080/09544120050008002

Cited by 30 publications

(28 citation statements)

References 1 publication

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“…Additionally, Dervitsiotis (2000) found that applying benchmarking in an organization that wants to achieve a paradigm shift might face serious limitations. Similarly, Ungan (2004) said that implementing best practices do not often reach an acceptable level as expected.…”

Section: The Relationship Between Benchmarking and Organizational Permentioning

confidence: 99%

Mechanism of Benchmarking and Its Impact on Organizational Performance

Alosani¹,

Al-Dhaafri²,

Yusoff³

2016

IJBM

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This paper investigates the importance of benchmarking as a tool that can enhance organizational performance. The purpose of this study is to discuss the most important studies of benchmarking and its effect on organizational performance. Benchmarking has spread fast and become one of most used competitive technique that improve the performance of an organization by identifying, understanding, and adapting good practices from other organizations. The main use of benchmarking is to find best practices and then trying to apply them for the sake of achieving the organization's goals. Many researchers examined the relationship between benchmarking and organizational performance. Therefore, this article is an attempt to review published studies in the literature and to pave the road for future empirical studies in different contexts.

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Section: The Relationship Between Benchmarking and Organizational Permentioning

confidence: 99%

Mechanism of Benchmarking and Its Impact on Organizational Performance

Alosani¹,

Al-Dhaafri²,

Yusoff³

2016

IJBM

View full text Add to dashboard Cite

show abstract

“…Strategic planning process for TQM is always helpful in implementing and practicing TQM principles effectively. Dervitsiotis, (2000) states that it is credible that not only consulting firms but also organizations such as the American Productivity and Quality Centre, and the European Foundation for Quality Management are actively devoted in the promotion and training in benchmarking as a fundamental approach of TQM to achieve business excellence.…”

Section: Introductionmentioning

confidence: 99%

Clients’ Perception of the Reliability of Property Investment Valuation in Nigeria

Ayedun

Oloyede

Iroham

et al. 2011

MJSS

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“…Benchmarking is one of the tools that is widely used in the implementation of TQM by many firms (Camp 1989, Stratton 1989, Zairi and Leonard 1994, Fridley et al 1997, Kumar et al 1999, Dervitsiotis 2000, Simpson and Kondouli 2000. The American Productivity and Quality Center (APQC 1993), considered benchmarking as a systematic process of continuously measuring and comparing business process against business process leaders anywhere in the world to gain information that will help the organization in implementing proper actions to improve its performance.…”

Section: Introductionmentioning

confidence: 99%

A mathematical model for maximizing the overall benchmarking effectiveness without exceeding the available amounts of resources

Kablan

Dweiri

2003

Production Planning & Control

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Benchmarking has been widely recognized as an important tool of total quality management. Benchmarking has been also practised for a long time by different firms in different ways, such as in the implementation of technological systems like CAD/CAM, flexible manufacturing systems (FMS), and automobile manufacturing. AT&T and Xerox were some of the pioneer companies in benchmarking, they even developed their own benchmarking approaches. Benchmarking is a process of continuously measuring and comparing the company's performance level against the performance level of leading companies to determine the proper practices and actions that the company should implement to improve its performance. In this research, a generic framework for a metric that measures the overall effectiveness of the benchmarking process is laid out. In addition, a framework of a mathematical model for the optimal resource allocation of the benchmarking process is developed and its application is illustrated by an example. The above mentioned approaches constitute important tools for companies seeking to improve their competitiveness through benchmarking.

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Benchmarking and business paradigm shifts

Cited by 30 publications

References 1 publication

Mechanism of Benchmarking and Its Impact on Organizational Performance

Mechanism of Benchmarking and Its Impact on Organizational Performance

Clients’ Perception of the Reliability of Property Investment Valuation in Nigeria

A mathematical model for maximizing the overall benchmarking effectiveness without exceeding the available amounts of resources

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