Benchmarking aplicado às Revisões Tarifárias do Saneamento

Guimarães, Ester Feche; Temóteo, Tássia Gaspar; Malheiros, Tadeu Fabrí­cio

doi:10.4322/dae.2014.104

Cited by 6 publications

(2 citation statements)

References 9 publications

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“…Coelho (2004) used benchmarking to analyze the relation between efficiency of the sanitation providers' registration systems and its respective non-revenue water indexes. Guimarães (2013) analyzed the different regulatory approaches applied to the tariff reviews over benchmarking indicators within the Brazilian context, more specifically in the state of São Paulo.…”

Section: Brazilian Scenario and Perspectivesmentioning

confidence: 99%

Benchmarking as a management tool to reduce non-revenue water

Marques

Carvalho

et al. 2021

Ambient. soc.

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In concerns of non-revenue water in water supply systems, the benefits arising from the reduction of their indexes directly impact social, economic and environmental spheres, including the expansion of access to clean water. Benchmarking is a management tool already adopted by some countries in this context, aiming to reduce the amount of non-revenue water. The present study aimed to gather information about the application models of this tool, as well as to compare the performance with other countries in which it is also not applied. It was observed that the ideal benchmarking structuring model capable of minimizing these indexes includes less than annual application frequency, partial regulation, absence of confidentiality, gratuity, open and restricted reports to service providers and mean interactivity of the results release. It was also concluded that the countries where benchmarking is practiced have better performances regarding lower levels of non-revenue water.

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Section: Brazilian Scenario and Perspectivesmentioning

confidence: 99%

Benchmarking as a management tool to reduce non-revenue water

Marques

Carvalho

et al. 2021

Ambient. soc.

Self Cite

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“…Coelho (2004) utilizou o benchmarking para analisar a relação entre a eficiência dos sistemas cadastrais de prestadoras de serviço de saneamento e seus respectivos índices de perdas de faturamento. Guimarães (2013) Ante a necessidade de iniciativas brasileiras que vão além das premiações e possam eventualmente entrar em prática de maneira regulamentada por entidades do setor de abastecimento de água, é de suma importância que sejam realizados estudos de desenvolvimento e viabilidade de ferramentas de benchmarking.…”

Section: Panorama Brasileiro E Perspectivasunclassified

Plataforma digital de >i<benchmarking>/i< para controle de perdas em sistemas de abastecimento de água

Marques¹

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MARQUES, L.O.A. Digital benchmarking platform for loss control in water supply systems. Dissertation submitted to the School of Engineering of São Carlos, University of São Paulo, in order to obtain the title of Master of Science in Hydraulic Engineering and Sanitation. São Carlos, 2021.Brazil is a country that still lacks adequate water treatment and sanitation services for its population. The high levels of water losses, recently highlighted in the new Brazilian Law 14.026/2020 for the sector, make tariffs more expensive, which could make access to these services difficult. It can also damage the water resources, demanding from them much more than what is required for the population's consumption. Currently, water losses in Brazil are approximately 40%. This represents billions of reais being wasted every year due to the inefficiency of current water systems, which makes it urgent to adopt management measures that can minimize these rates. Benchmarking is a management tool adopted by many countries in their water supply systems. This practice allows that, through the comparison between processes and key performance indicators from water utilities, there is an improvement in the performance of these organizations, improving the services offered to the population. The practice is even regulated by the current legislation in some of these locations. Its effective application in the water industry in Brazil requires development of more accessible tools, especially those with low cost and operational ease. In addition, it is necessary to strengthen the perception of the importance of the benchmarking process with water utilities and regulatory agencies, highlighting gains in transparency and credibility resulting from its use. Thus, this research aimed to develop a digital benchmarking platform to control losses in water supply systems. To this end, an executive project was planned, divided into three stages, with a pre-project and five modules of research and development activities. This project was made in a participatory way, with evaluations from potential users of its functional aspects such as ease and interactivity. It was possible to obtain a dynamic tool containing indicators of water losses and which makes it possible to compare the practices to combat losses adopted by water utilities in the hydrographic basins of the Piracicaba, Capivari and Jundiaí rivers. The final version of the benchmarking platform was submitted for product registration and will later be made available free of charge to service providers in the region to be used to avoid water losses and on the University of São Paulo website, as a support for researchers.

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