Benchmarking: methods and tools for SME

Maire, Jean Luc; Bronet, Vincent; Pillet, Maurice

doi:10.1108/14635770810915931

Cited by 13 publications

(9 citation statements)

References 10 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…2008 [32] Setting tools and methods to assist SMEs in the deployment of the steps of a benchmarking process (plan-researchobserve-analyzes-adapt-improve cycle).…”

Section: Discussionmentioning

confidence: 99%

“…Maire et al [32] proposed a set of tools and methods especially targeted at: 1) the description of the processes (process to be improved and reference process) using the description of the current practices used (Observe step); and 2) the comparison of these processes, leading to suggestions of improvements to carry out on the process to improve (Analyze step). They indicated that the steps of the planresearch-observe-analyzes-adapt-improve cycle are mostly reserved for big companies, therefore detailed observe and analyze steps should add as a set of tools and methods to assist SMEs in the deployment of the steps of a benchmarking process.…”

Section: Current Benchmarking Modelsmentioning

confidence: 99%

See 1 more Smart Citation

A Study on Benchmarking Models and Frameworks in Industrial SMEs: Challenges and Issues

Zeinalnezhad¹,

Mukhtar²,

Sahran³

2011

International Journal on Advanced Science, Engineering and Information Technology

View full text Add to dashboard Cite

This paper is based on a literature review of recent publications in the field of benchmarking methodology implemented in small and medium enterprises with regards to measure and benchmark upstream, leading or developmental aspects of organizations. Benchmarking has been recognized as an essential tool for continuous improvement and competitiveness. It can also help SMEs to improve their operational and financial performances. However, only few entrepreneurs turn to benchmarking implementation, due to lack of time and resources. In this study current benchmarking models (2005 onwards), dedicated specifically to the SMEs, have been identified and their characteristics and objectives have been discussed. Key findings from this review confirm that this is an under-developed area of research and that most practitioner approaches are focused on benchmarking practices within SMEs. There is a need to extend theoretical and practical aspects of benchmarking in SMEs by studying the process of benchmarking with regards to the novel concept of lead benchmarking as a possible means of achieving increased radical and innovative transformation in organizational change. From the review it emerged that, lead, forward looking and predictive benchmarking have not been considered in SMEs, and future researches could include them.

show abstract

“…2008 [32] Setting tools and methods to assist SMEs in the deployment of the steps of a benchmarking process (plan-researchobserve-analyzes-adapt-improve cycle).…”

Section: Discussionmentioning

confidence: 99%

Section: Current Benchmarking Modelsmentioning

confidence: 99%

A Study on Benchmarking Models and Frameworks in Industrial SMEs: Challenges and Issues

Zeinalnezhad¹,

Mukhtar²,

Sahran³

2011

International Journal on Advanced Science, Engineering and Information Technology

View full text Add to dashboard Cite

show abstract

“…In other words benchmarking can be utilized as a catalyst between development and innovation [12]. Benchmarking has been exercised extensively in large companies, but it has been widespread to small and medium enterprises (SMEs) [13]. Study shows that benchmarking, which has previously been commonly used in large companies, cannot be fully adopted by SMEs [13].…”

Section: Literature Study 21 Use Of Benchmarking In Smesmentioning

confidence: 99%

Selecting Benchmarking Partners Using Analytical Hierarchy Process Approach

Wulandari

Arfidh²,

Utama³

2024

IJIES

View full text Add to dashboard Cite

Benchmarking is a method to improve performance and improve company competitiveness. This method has been commonly practiced by large companies and has recently been extended to small and medium enterprises (SMEs). However, the implementation between large and SMEs is very different. These differences are debated as an impact of company characteristics, specifically differences in the ability to develop and improve business. Typical SMEs face tough challenges to overcome their resource constraints. This limitation affects the decisions of SMEs in choosing their comparison partners. This research was conducted to fill the research gap regarding the use of the Benchmarking method and the AHP approach to SMEs, especially in determining Benchmark partners using the AHP approach. The use of benchmarking and AHP is illustrated by using SME objects that are engaged in the fashion sector, namely UKM Cotton.Go. The problem faced by UKM Cotton.Go is marketing communication that is not effective in creating sales so it needs to be determined benchmarking partner in making improvements to marketing communication. The use of AHP in determining benchmark partners helps SMEs to find out which benchmark partners have the best marketing communication performance.

show abstract

“…Niemi and Huiskonen (2008) focus their benchmarking process model on internal benchmarking, which makes the methodology somewhat less suited for SMEs that typically lack the size to justify internal benchmarking between different company units. Maire et al (2008) follow a plan-research-observe-analyze-adapt-improve sequence of benchmarking steps and target their process model explicitly toward SME usage. All approaches aim at providing a clear and stable referential frame of process steps to be followed, but the variety of process models proposed counters that very same intention: an SME wishing to embark on benchmarking for the first time has a plethora of process models to choose from.…”

Section: Approaches To Sme Logistics Benchmarking – Literature Reviewmentioning

confidence: 99%

Improving SME logistics performance through benchmarking

Taschner

2016

BIJ

View full text Add to dashboard Cite

Purpose The purpose of this paper is to discuss the applicability of current benchmarking proposals for small and medium-sized enterprises (SMEs) and to suggest a condensed process for logistics benchmarking in SMEs. Design/methodology/approach The paper starts by outlining why the logistics function is of increasing importance for SMEs. It discusses the benefit of logistics benchmarking and typical SME restrictions in benchmarking. Available approaches to benchmarking are discussed and their weaknesses when applied to SME logistics benchmarking are analyzed. The paper develops a new benchmarking process framework for SME logistics benchmarking and reports findings of a case application in three German SMEs. Findings The paper suggests a conceptual framework for logistics benchmarking in SMEs. The framework was tested in three German case companies. Results suggest that the suggested process together with the employed benchmarking tools and templates provide valuable support for SMEs in a logistics benchmarking project. Research limitations/implications The conceptual framework developed has been tested in selected case companies only. Possible adaptations to specific industry needs or cultural differences need to be integrated. Practical implications The process framework developed provides practical guidance for SMEs that want to embark on a logistics benchmarking exercise. Originality/value The paper outlines weaknesses of current SME benchmarking approaches and provides practical support by outlining an adapted process together with specific implementation tools.

show abstract

Benchmarking: methods and tools for SME

Cited by 13 publications

References 10 publications

A Study on Benchmarking Models and Frameworks in Industrial SMEs: Challenges and Issues

A Study on Benchmarking Models and Frameworks in Industrial SMEs: Challenges and Issues

Selecting Benchmarking Partners Using Analytical Hierarchy Process Approach

Improving SME logistics performance through benchmarking

Contact Info

Product

Resources

About