Benchmarking Relevance for Hospital Design and Planning: An International Web-Based Survey
Hannah-Kathrin Silja Viergutz,
Laura Cambra-Rufino,
Michael Apple
et al.
Abstract:Objective: The study aims to investigate what design practitioners and healthcare facility managers deem as important benchmarking metrics worldwide, investigating country differences in benchmarking usage and which metrics are prioritized. Background: Benchmarking is a regular practice in the healthcare sector, both for clinical and managerial aspects to compare, measure, and improve standardized processes. However, limited knowledge is available about benchmarking procedures in hospital planning, design, and… Show more
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