“…In the US, almost two thirds (62.4%) of participating units did not offer any bereavement support while most (83%) of UK ICUs provided follow up information to relatives [36,40]. The most common bereavement support services offered included a condolence letter or sympathy card (US=62.9%, NZ=54.2%, Denmark=28%, Australia= 20.8%), phone call to the family (NZ=92.3%, Australia=76.5%, US=36%, Denmark=26%), a meeting with medical staff as routine (NZ=61.5%, Australia=39.4%, Denmark=24%), a brochure on hospital bereavement services (NZ=66.7%, Australia=64.8%), a brochure on community bereavement services (NZ= 58.3%, US=48%, Australia=45.6%) or a brochure on either hospital or community bereavement services (UK=76%) [36,38,40,41]. Educational provision was very important to support ICU staff to offer bereavement care [37].…”