2008
DOI: 10.1016/j.acalib.2007.12.001
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Best Practices for Managing Organizational Diversity

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Cited by 138 publications
(84 citation statements)
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“…The diversity management literature consistently advocates for top leadership's unwavering commitment to diversity to ensure sustainable organizational change that leads to the effective use of a diverse workforce (e.g. Gilbert, Stead and Ivancevich, ; Kreitz, ). This advocacy is in line with the change management literature for the importance of top‐level commitment in the successful implementation of change (Kotter, ).…”
Section: Literature Review and Hypothesesmentioning
confidence: 99%
“…The diversity management literature consistently advocates for top leadership's unwavering commitment to diversity to ensure sustainable organizational change that leads to the effective use of a diverse workforce (e.g. Gilbert, Stead and Ivancevich, ; Kreitz, ). This advocacy is in line with the change management literature for the importance of top‐level commitment in the successful implementation of change (Kotter, ).…”
Section: Literature Review and Hypothesesmentioning
confidence: 99%
“…Organizational diversity can bring positive benefits to institutions from many perspectives. Based on the results of empirical studies and the review of monographs, diversity benefits in organizations can be divided into two areas, the business sector and higher education (Aguirre, & Martinez, 2007;Cunningham, 2009;Chun, & Evans, 2009;Kreitz, 2007;Mannix, & Neale, 2005;Williams, & O'Reilly, 1998).…”
Section: Benefits To Organizational Diversitymentioning
confidence: 99%
“…Through proper strategies and management, organizational diversity creates positive benefits to institutions, directly or indirectly. In the business sector, if a company culture supports inclusiveness, both Kreitz (2007) and Williams and O'Reilly (1998) noted that groups of diverse cultural backgrounds produce positive impact on group process and performance. Also, workforce diversity is strongly linked to creativity and problem-solving when there is "an increase in the variety of perspectives and approaches brought to a problem and to opportunities for knowledge sharing" (Mannix, & Neale, 2005, p 31).…”
Section: Benefits To Organizational Diversitymentioning
confidence: 99%
“…This is perhaps why workplace diversity management is defined as a "comprehensive managerial process for developing an environment that works for all employees" (Thomas, 1992, p. 10). For successful management of diversity, HRM must be skilful in leadership, organizational development and change management, with excellent communication skills (Kreitz, 2008).…”
Section: Management Of Workforce Diversitymentioning
confidence: 99%