“…The current issue and full text archive of this journal is available on Emerald Insight at: https://www.emerald.com/insight/2050-3806.htm Garner et al, 2016;Jain, 2014;Rachman et al, 2018;Salomon, 2013;Wallis, 2014;Young and Rossmann, 2015), librarians' views on the use of social media tools (AlAwadhi and Al-Daihani, 2019;Islam and Habiba, 2015;Khan and Bhatti, 2012;Sahu, 2016), and content analysis of libraries on social media platforms (Chan et al, 2020;De Sarkar, 2017;Rachman et al, 2018;Webb and Laing, 2015). Some studies focus on specific social media tools, particularly Facebook (Cheng et al, 2020;Islam and Habiba, 2015;Lam et al, 2019).…”