2009
DOI: 10.1177/0018726708101043
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Between narration and interaction: Situating first-line supervisor identity work

Abstract: This article examines how frontline managers establish managerial identities. It combines narrational and Goffmanesque conceptions of managerial identity work in a longitudinal study of one first-line supervisor at a restructured Australian industrial plant. We argue that, singly, neither self-narration nor dramaturgical performance accounts for the practical discursive work that constructs managerial 'identity'. We demonstrate that frontline manager identity work is an iterative process in which self-narratio… Show more

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Cited by 124 publications
(135 citation statements)
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References 33 publications
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“…Fleming, 2005) but more in line with previous arguments about the candid defence and assertion of established self-identities (e.g. Merläinen et al, 2004;Down and Reveley, 2009), these respondents did not end up complying with the planners' intentions while privately disagreeing with them or rejecting them. Rather, they refused to stay away and were determined to use the place however and whenever they wanted to, even if it had become more striated and less habitable than before.…”
Section: Cynical Defencesupporting
confidence: 81%
See 1 more Smart Citation
“…Fleming, 2005) but more in line with previous arguments about the candid defence and assertion of established self-identities (e.g. Merläinen et al, 2004;Down and Reveley, 2009), these respondents did not end up complying with the planners' intentions while privately disagreeing with them or rejecting them. Rather, they refused to stay away and were determined to use the place however and whenever they wanted to, even if it had become more striated and less habitable than before.…”
Section: Cynical Defencesupporting
confidence: 81%
“…More specifically, previous research has studied how employees protect, enact, assert and reinforce their self-identity -by refusing, dis-identifying with and rearticulating dominant organizational discourse and ascribed identities through counterdiscourse (e.g. Holmer-Nadesan, 1996;Alvesson and Willmott, 2002;Meriläinen et al, 2004;Down and Reveley, 2009), combining various organizational discourses (e.g. Whittington, 1989) and discursively positioning themselves as similar or different to others (e.g.…”
Section: Workplace Micro-resistance and Identity-workmentioning
confidence: 99%
“…Extant investigations of identity work utilize various qualitative methods, from ethnographies to interviews to analysis of written self-reflections and autobiographies (see Down & Reveley, 2009;Sveningsson & Alvesson, 2003;Snow & Anderson, 1987). For example, Snow and Anderson (1987) interviews that reveal how homeless people conduct identity work to construct identities that provide some sense self-worth and dignity.…”
Section: Chapter 3: Methodologymentioning
confidence: 99%
“…King & Raspin (2004) asked divorced women to write narrative descriptions of their best possible future selves before (retrospectively) and then after their divorce. Down & Reveley (2009) conducted a year-long case study of one first-line supervisor's identity work that included participant observation and interviews as well as a self-reflective essay written by the single research subject.…”
Section: Chapter 3: Methodologymentioning
confidence: 99%
“…Las interacciones con los demás ofrecen a los actores la posibilidad de confirmar sus narrativas identitarias, a partir de un proceso de autoverificación en las reacciones con los pares, superiores o subordinados con los cuales se está en relación (Down & Reveley, 2009). …”
Section: La Interpelación Identitaria En Las Interacciones Localesunclassified