Beyond GSS: Fitting Collaboration Technology to a Given Work Practice

Buttler, Tanja; Janeiro, Jordan; Lukosch, Stephan; Briggs, Robert O.

doi:10.1007/978-3-642-23801-7_11

Cited by 7 publications

(4 citation statements)

References 20 publications

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“…. This 'Facilitator-in-the-box' concept was prototyped in a CE design environment consisting of three elements [12,15]: The Computer Assisted Collaboration Engineering platform (CACE), a Process Support System (PSS) runtime platform, and a library of Process Support Applications (PSA). The CACE allows a collaboration engineer to create specific PSAs.…”

Section: Phase Iii: Design Tools and Technologiesmentioning

confidence: 99%

Collaboration Engineering: Reflections on 15 Years of Research & Practice

Vreede¹,

Briggs²

2018

Proceedings of the 51st Hawaii International Conference on System Sciences

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Collaboration Engineering (CE) is an approach for the design and deployment of repeatable collaborative work practices that can be executed by practitioners without the ongoing support of external collaboration professionals. Research on CE started in the early 2000s with studies on ways to transfer professional collaboration expertise to novices using a pattern language called thinkLets. Subsequent research focused the development of theories to explain key phenomena, the development of a structured design methodology, training methods, technology support, design theories, and various field and experimental studies focusing on specific aspects of the CE approach. This paper provides an overview of the different phases and key contributions of CE research and looks ahead at the research opportunities that are emerging as our society, organizations, technologies, and the nature of collaboration evolve.

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Section: Phase Iii: Design Tools and Technologiesmentioning

confidence: 99%

Collaboration Engineering: Reflections on 15 Years of Research & Practice

Vreede¹,

Briggs²

2018

Proceedings of the 51st Hawaii International Conference on System Sciences

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“…. Collaboration in the work environment involves multiple people working together towards a common goal (Buttler, Janeiro, Lukosch, & Briggs, 2011). With the introduction of large, multi-touch screens, we can expect collaboration to evolve around these technological advances.…”

Section: Table Of Figuresmentioning

confidence: 99%

“…Next, a technology investigation must be conducted to find the needed technology (if it already exists), or to design a new piece of technology if it doesn't already exist. Once this phase is completed, the technology can then be With collaboration there are challenges for group members to create a common understanding, and more generally, it is hard for designers to devise methods of interaction that allow for effective collaboration (Buttler, Janeiro, Lukosch, & Briggs, 2011). These challenges of collaboration are further enhanced and complicated by the use of technology, as the technology is another aspect of the process of collaboration that needs to be carefully assessed.…”

Section: Technology-enhanced Collaborationmentioning

confidence: 99%

“…Drawing on the information provided from our background chapter, we identified that one of the major problems in a collaborative setting is for group members to create a common understanding, and for designers to devise methods of interaction that allow for effective collaboration (Buttler et al, 2011). Additionally, when collaborating around technology, the technology can be seen as a medium through which our interactions with other participants are informed -i.e., the technology potentially enhances our communication (Vatrapu & Suthers, 2009).…”

Section: The Problem With Collaborating On An Interactive Screenmentioning

confidence: 99%

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Intent-Gesture Relationships for Collaborative Information Visualization

Samaroo¹

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In this study we look at the relationship between gestures and intents when pairs of participants are collaborating around a large display with a graph. We aimed to find out what gestures paired with which intents, which gestures participants would find suitable for various intents, and how our findings could influence designing interactions with graphs being used for collaborative analysis work. We studied 8 pairs of participants and found 10 frequent gestures and 11 frequent intents. An exploration of the relationship between these gestures and intents found 15 frequent co-occurrences. We analyzed these findings and then proceeded to make design suggestions for enabling co-located collaboration interaction using large multi-touch displays. Throughout, we used a theory of technical intersubjectivity to guide our research. In particular, this helped us to position large multi-touch displays as enablers of intersubjective interactions, which facilitated our design process.iii

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Group Support Systems: Past, Present, and Future

Ackermann

2020

Handbook of Group Decision and Negotiation

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Beyond GSS: Fitting Collaboration Technology to a Given Work Practice

Cited by 7 publications

References 20 publications

Collaboration Engineering: Reflections on 15 Years of Research & Practice

Collaboration Engineering: Reflections on 15 Years of Research & Practice

Intent-Gesture Relationships for Collaborative Information Visualization

Group Support Systems: Past, Present, and Future

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