Beyond Information: Ritual, Relationship, and Re-encounter through Mobile Connectivity

Wasserman, Sherri

doi:10.1111/j.2151-6952.2010.00061.x

Cited by 9 publications

(7 citation statements)

References 2 publications

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“…The use of these technologies should not be regarded as replacement of the curated tour or more traditional means to disseminate information, but instead as further ways to connect and engage visitors with objects, collections and exhibits. Wasserman argues that the use of mobile technology is more than an information-distribution platform, and that it should instead connect visitors with each other, with the institution playing an important role of bringing people together through shared experiences [3].…”

Section: Introductionmentioning

confidence: 99%

Engaging Visitors in Museums with Technology: Scales for the Measurement of Visitor and Multimedia Guide Experience

Othman

Petrie

Power

2011

Lecture Notes in Computer Science

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Abstract. Mobile technologies such as multimedia guides (MMGs) are now an important part of the visitor experience in museums and other cultural spaces. We report the development of two scales to measuring visitors' museum experiences: the Museum Experience Scale (MES) and the Multimedia Guide Scale (MGS); these quantitative measures can helpfully complement qualitative information about visitor experience. A standard psychometric methodology was used in the development of these scales: from a large set of potentially relevant statements, 57 were chosen and 255 people rated a museum experience (102 of whom had used a multimedia guide). A Principal Components analysis yielded a four factor solution for the MES (Engagement, Knowledge/Learning, Meaningful Experience and Emotional Connection) and a three factor solution for the MMGS (General Usability, Learnability and Control, Quality of Interaction). Comparing respondents who used a MMG during their museum visit with those who did not, there was a significant difference on the Engagement component of the MES, with respondents who used a MMG being significantly more engaged. The other components of the MES did not show significant differences.

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Section: Introductionmentioning

confidence: 99%

Engaging Visitors in Museums with Technology: Scales for the Measurement of Visitor and Multimedia Guide Experience

Othman

Petrie

Power

2011

Lecture Notes in Computer Science

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“…It was a strategic decision to poignantly address reflections upon the specificity of place, while at the same time being flexible to work at location unspecific designations (Wasserman 2011). We decided on a multifaceted clustering of hash tags, to shape multiple variables of place in Instagram labeling.…”

Section: Semiotics Of Participationmentioning

confidence: 99%

Re-considering participation in social media designs

Stuedahl

Lowe

2014

Proceedings of the 13th Participatory Design Conference: Short Papers, Industry Cases, Workshop Descriptions, Doctoral Consorti

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This short paper reports from a museum innovation project using small-scale design experiments with mobile and social technologies to explore the participative museum along the Akerselva River in Oslo. We reflect upon what insights social media requires for design to engage people in participation in public and urban settings. The paper focuses on the micro-level of engagement in these media, and asks how a focus on language, semiotic and social practices may represent new possibilities for PD processes, using these media as design tools. It suggests that perspectives from cultural studies can be adapted to stage social media-based participatory design processes to reach communities that are dispersed over time and space.

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“…It is more than an information-distribution platform, and that it should instead connect visitors with each other, with the institution playing an important role of bringing people together through shared experience [17].…”

Section: Key Findingsmentioning

confidence: 99%

Potentials and Challenges of the Usability of Art Museum Mobile Applications

Boa¹

2015

Journal of the Korea Society of Computer and Information

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The biggest challenge of managing mobile interpretative device is that visitors do not have the mobile experience. Thus, in the research of the mobile application of the Leeum (Samsung Museum of Art), a short orientation session as a treatment was provided to survey participants to make them use of a mobile experience. The orientation solved the problem of hesitancy of using smartphone in other researches, it was simultaneously the uniqueness of the methodology. Based on the research data, their satisfaction with visiting experience and with using the application appeared to be relatively high. A half of participants used•제1저자 : 이보아 •교신저자 : 이보아

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Beyond Information: Ritual, Relationship, and Re-encounter through Mobile Connectivity

Cited by 9 publications

References 2 publications

Engaging Visitors in Museums with Technology: Scales for the Measurement of Visitor and Multimedia Guide Experience

Engaging Visitors in Museums with Technology: Scales for the Measurement of Visitor and Multimedia Guide Experience

Re-considering participation in social media designs

Potentials and Challenges of the Usability of Art Museum Mobile Applications

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