“…The two supply chain partners pairs There are two schools of thought, TTS and ITR, possessing different views on the implications of blockchains on the trust element between two supply chain partners. Actors who assume the roles of a trustor and trustee in this pair of relationships are also different | The dichotomy of views regarding blockchain implications for trust in supply chains could be an important issue for future investigation, especially the supply chain contexts which each view can be fitted into | 2.1 TTS | In TTS, there is no need for interorganizational trust development between the two supply chain parties as they can both act as a trustor and bestow trust to the blockchain when performing exchanges (Kumar et al, 2020 ; Tezel et al, 2021 ) Put differently, blockchain solution plays a role as the trusted third party that facilitates transactions between supply chain members, thus trust from each member is redistributed and more centralized toward the operating system (Cha et al, 2020 ; Pournader et al, 2020b ) |
2.2 ITR | In ITR, blockchain employment is expected to contribute to the reinforcement of interorganizational trust between supply chain partners (e.g., Dubey et al, 2020b ; Surjandari et al, 2021 ) There are three primary arguments to support such trust enhancement: (1) Transference of the capabilities and strengthened trustworthiness in the blockchain to the organization that uses the system (e.g., Hunt et al, 2021 ) (2) Increase in the continuous exchange of information between two supply chain partners encouraged by the blockchain mechanism (e.g., Di Vaio & Varriale, 2020 ) (3) The facilitation of automated governance and monitoring of transactions performed using the application of smart contracts and consensus mechanisms (e.g., Palas & Bunduchi, 2020 ) |
Trustor: consumer and public Trustee: supply chain | Blockchain implementation helps strengthen the trust of consumers and the public through the enhancement of information authenticity and the transparency of various supply chain activities, the flow of materials and products along the supply chain, and the risks of supply chain breach or failure to perform (e.g., de Boissieu et al, 2021 ; Garrard & Fielke, 2020 ; Kayikci et al, 2020 ) | |
II. Form of Trust | |
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