pnr 2022
DOI: 10.47750/pnr.2022.13.s01.233
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Blockchain Technology Adoption in Canadian Pharmaceutical Sectors: An empirical analysis for a future outlook

Abstract: There are many calls in the literature to investigate the Blockchain technology adoption (BCT) in Canadian Organizations and its impact on boosting enterprises' competitive advantages. Although the literature requires more research cases, it is more timely and relevant that the analysis be done as early as today. Various empirical supports for Technology Acceptance Model (TAM) are available depending on situation specifics. TAM remains a widespread and convenient theoretical framework for examination of aspect… Show more

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Cited by 3 publications
(3 citation statements)
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“…Furthermore, the study reveals that weak customer relationships have a negative impact on customer satisfaction, resulting in limited customer interaction and compromised response and reliability standards, which harm customer connections. Regularly evaluating customer satisfaction, anticipating future needs, addressing service requests, and consistently assessing customer relationships are critical, aligning with recommendations by (7,10) . Previous research by (8,9) demonstrates that integrating suppliers and customers within the supply chain contributes to its success and enhances customer satisfaction.…”
Section: Resultsmentioning
confidence: 99%
See 1 more Smart Citation
“…Furthermore, the study reveals that weak customer relationships have a negative impact on customer satisfaction, resulting in limited customer interaction and compromised response and reliability standards, which harm customer connections. Regularly evaluating customer satisfaction, anticipating future needs, addressing service requests, and consistently assessing customer relationships are critical, aligning with recommendations by (7,10) . Previous research by (8,9) demonstrates that integrating suppliers and customers within the supply chain contributes to its success and enhances customer satisfaction.…”
Section: Resultsmentioning
confidence: 99%
“…Furthermore, the term "perceived performance" refers to how customers subjectively evaluate a product's performance after consumption. Findings from empirical studies conducted by (5)(6)(7) shed light on the significant role of perceived performance in shaping overall customer satisfaction. These studies reveal that when individuals perceive a higher level of performance in a given context, it leads to a greater sense of fulfillment.…”
Section: Introductionmentioning
confidence: 99%
“…The TAM model has been used in several studies to measure the factors that may affect acceptance of the blockchain in several industries (Chaveesuk et al, 2020;Giri & Manohar, 2023;Sciarelli et al, 2022;Shrestha & Vassileva, 2019). However, only a very limited number of studies have used TAM models to measure the acceptance of blockchain in healthcare (Altalhi & Basiouni, 2022;Kumar & Jain, 2023;Shaukat et al, 2023).…”
Section: Research Model and Hypotheses Development Technology Accepta...mentioning
confidence: 99%